Recently Updated Pages
How to close a table/order
This document will detail how to close a table/order from a terminal To see how to close a table...
How to close a server
This document will show how to close a server. There are 3 things to do before you run a server ...
Functions Screen
This will detail the Functions screen. Many of these options are only av...
How to void cash payments
This document will show how to void a cash payment First you need to find the closed order, ...
How to do the Daily Close
This document will walk you through performing the daily close procedure in Sail. Before you can...
Terminal Launch Screen
The terminal launch screen is the “launching” point for all the other par...
How to Edit button size and font
This document will show you how to change the button, font, and image sizes on the buttons. Note...
How to run a product mix report
This will show you how to run a product mix report. To run a product mix report You will need t...
Rollover/Prior Payments
This document will show reporting for when a payment on an order is rolled over to the next day. ...
How to Edit tips that have already been entered
This document will show how to edit tips that have already been entered If a tip needs to ...
How to add a new employee
This article will walk you through adding a new employee. Log into back office. Click o...
How to check a gift card balance
This document will show how to check the balance of a gift card on the terminal. If you'd like t...
Release 2023.8.3 "Viper"
Notes: **This release WILL require you to update your handheld to version 2023.8.3** For your ...
Report Parts
These are all the report parts (organized alphabetically) that you have the option of to put into...
Release 2023.9.2 "Xanthippe’s Shrew"
Notes: This release consists of 11 New features and improvements. Use the page navigation section...
How to set up auto clock out
This document will detail how to set up the Auto clock out feature. Auto Clock out by time ...
Release: 2022.3.1
Note: Items indicated with a ** have been in the system for a few months and are not new as of th...
Batch Settle Error
Credit Card batches are normally set to automatically batch every 24 hours. If the...
Close Day Errors
Every day, Focus closes out the previous day check folder and creates a new check folde...
Creating a New Report
Step 1 Scroll down to an empty report slot and under Type, click the down arrow to choose t...