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EVPay FAQs
What is the deposit schedule with my credit card transactions? Your account is set up for "next ...
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Bank Letter Requirements and ACH Banking IDs
Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...
ACH Payments Funding Schedule
The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Ba...
How to remove CC Tip Fee
Removing Credit Card Tip Fee Log In to Backoffice Click on the Staff tab along the top Click...
How to create a store group
This document will show you how to build and assign store groups How to Build a Store group ...
How to edit Time Card
Timecard section in Backoffice You can now use the Timecard section in Backoffice to more easi...
How to move a table
This document will show how to change a table number or move an order to a another table. There ...
How to combine tables/orders
This document will show how to combine orders. There are two ways to combine orders on the termi...
How to view a someone else's orders
This document will show how to view someone else's orders. Open the orders screen. ...
How to view a closed order
This document will show you how to view your open orders. The orders screen can be opened by pre...
How to view your open orders
This document will show you how to view your open orders. The orders screen can be opened by p...
How to open an existing order
This document will show how to open an order that was placed earlier. There are 2 ways to find o...
How to modify a table
This will walk you through how to modify a table on a terminal after it has been created. If you...
How to start a table
This will walk through the process of starting a table on a terminal. Please click this link ...
How to transfer an order to another server
This document will walk you thru the four ways to transfer an order to another server. The Ord...
Release: 2023.7.2 "Serval"
Notes: This release consists of 14 New features and Improvements. Use the page navigation section...
Order Entry Screen
This will detail the page for putting in guests orders. There are a few ways to get to this pa...
Credit Card Re-Apply
This document will show you videos of different real world scenarios to use Credit Card Re-Apply....
How to close a table/order
This document will detail how to close a table/order from a terminal To see how to close a table...