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How to close a table/order

Sail POS: Terminals Payments

This document will detail how to close a table/order from a terminal To see how to close a table...

Updated 1 year ago by Cheryl Fuhrmann

How to close a server

Sail POS: Terminals Management Functions

This document will show how to close a server. There are 3 things to do before you run a server ...

Updated 1 year ago by Cheryl Fuhrmann

Functions Screen

Sail POS: Terminals Getting started

This will detail the Functions screen. Many of these options are only av...

Updated 1 year ago by Cheryl Fuhrmann

How to void cash payments

Sail POS: Terminals Payments

This document will show how to void a cash payment First you need to find the closed order, ...

Updated 1 year ago by Cheryl Fuhrmann

How to do the Daily Close

Sail POS: Terminals Management Functions

This document will walk you through performing the daily close procedure in Sail. Before you can...

Updated 1 year ago by Cheryl Fuhrmann

Terminal Launch Screen

Sail POS: Terminals Getting started

The terminal launch screen is the “launching” point for all the other par...

Updated 1 year ago by Cheryl Fuhrmann

How to Edit button size and font

Sail POS: Terminals Management Functions

This document will show you how to change the button, font, and image sizes on the buttons. Note...

Updated 1 year ago by Cheryl Fuhrmann

How to run a product mix report

Sail POS: Backoffice Reporting

This will show you how to run a product mix report. To run a product mix report You will need t...

Updated 1 year ago by Cheryl Fuhrmann

Rollover/Prior Payments

Sail POS: Backoffice Reporting

This document will show reporting for when a payment on an order is rolled over to the next day. ...

Updated 1 year ago by Cheryl Fuhrmann

How to Edit tips that have already been entered

Sail POS: Terminals Payments

This document will show how to edit tips that have already been entered If a tip needs to ...

Updated 1 year ago by Cheryl Fuhrmann

How to add a new employee

Sail POS: Backoffice Staff

This article will walk you through adding a new employee. Log into back office. Click o...

Updated 1 year ago by Cheryl Fuhrmann

How to check a gift card balance

Sail POS: Terminals Management Functions

This document will show how to check the balance of a gift card on the terminal. If you'd like t...

Updated 1 year ago by Cheryl Fuhrmann

Release 2023.8.3 "Viper"

Sail POS: Release Notes 2023

Notes: **This release WILL require you to update your handheld to version 2023.8.3** For your ...

Updated 1 year ago by Cheryl Fuhrmann

Report Parts

Sail POS: Backoffice Reporting

These are all the report parts (organized alphabetically) that you have the option of to put into...

Updated 1 year ago by Cheryl Fuhrmann

Release 2023.9.2 "Xanthippe’s Shrew"

Sail POS: Release Notes 2023

Notes: This release consists of 11 New features and improvements. Use the page navigation section...

Updated 1 year ago by Cheryl Fuhrmann

How to set up auto clock out

Sail POS: Backoffice Staff

This document will detail how to set up the Auto clock out feature. Auto Clock out by time ...

Updated 1 year ago by Cheryl Fuhrmann

Release: 2022.3.1

Sail POS: Release Notes 2022

Note: Items indicated with a ** have been in the system for a few months and are not new as of th...

Updated 1 year ago by Cheryl Fuhrmann

Batch Settle Error

Focus POS User Guide Close Day

Credit Card batches are normally set to automatically batch every 24 hours. If the...

Updated 1 year ago by Paul Dennis

Close Day Errors

Focus POS User Guide Close Day

Every day, Focus closes out the previous day check folder and creates a new check folde...

Updated 1 year ago by Paul Dennis

Creating a New Report

Focus POS User Guide Reports

  Step 1 Scroll down to an empty report slot and under Type, click the down arrow to choose t...

Updated 1 year ago by Paul Dennis