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How to update your tax rates

Sail POS: Backoffice POS: System Setup

Log into Backoffice Click on the POS tab on the top Click on the triangle next to System Setu...

Updated 1 year ago by Jonathan Arjes

How to set up auto close

Sail POS: Backoffice POS: Settings

This document will detail how to set up auto close.   Navigate to the POS tab and click to ...

Updated 1 year ago by Cheryl Fuhrmann

Kitchen Ticket Examples

Sail POS: Backoffice POS: System Setup

This document will show you examples of kitchen and bar tickets using different fonts, spacing, a...

Updated 1 year ago by Cheryl Fuhrmann

How to Edit Comps & Voids

Sail POS: Backoffice POS: Settings

This document will show you how to edit your current Comps & Voids in the system Whats the dif...

Updated 1 year ago by Cheryl Fuhrmann

How to edit Minimum Wage

Sail POS: Backoffice Staff

This document will show you how to edit all employees minimum wage at one time How to edit min...

Updated 1 year ago by Cheryl Fuhrmann

How to edit an employees Hourly Pay Rate

Sail POS: Backoffice Staff

This document will show you how to change an individuals hourly pay rate How to edit pay ray ...

Updated 1 year ago by Cheryl Fuhrmann

How to remove CC Tip Fee

Sail POS: Backoffice Staff

Removing Credit Card Tip Fee Log In to Backoffice Click on the Staff tab along the top Click...

Updated 1 year ago by Cheryl Fuhrmann

How to edit Time Card

Sail POS: Backoffice Staff

Timecard section in Backoffice You can now use the Timecard section in Backoffice to more easi...

Updated 1 year ago by Cheryl Fuhrmann

How to set up timed menu items for Online Ordering

Sail POS: Backoffice POS: Online Ordering

This document will show you how to set up timed menus for online ordering In the example below t...

Updated 1 year ago by Sean Fuhrmann

How to create a Carousel Digital Sign

Sail POS: Backoffice POS: Online Ordering

This document will walk you thru the steps of creating a carousel digital sign for Online Orderin...

Updated 1 year ago by Sean Fuhrmann

How to check a gift card balance in Backoffice

Sail POS: Backoffice POS: Gift Cards

This document will show how to check the balance of a gift card in Backoffice. If you'd like to ...

Updated 1 year ago by Cheryl Fuhrmann

Online Order Throttling

Sail POS: Backoffice POS: Online Ordering

This document will walk you thru different ways to set rules around your online order time How...

Updated 1 year ago by Cheryl Fuhrmann

How to set up auto clock out

Sail POS: Backoffice Staff

This document will detail how to set up the Auto clock out feature. Auto Clock out by time ...

Updated 1 year ago by Cheryl Fuhrmann

How to edit time clock

Sail POS: Backoffice Staff

This document will detail how to edit a time clock. In Backoffice Open back office then nav...

Updated 1 year ago by Cheryl Fuhrmann

How to create and/or edit a job role

Sail POS: Backoffice Staff

This document will outline how to create and or edit a job roll in back office. Navigate to the ...

Updated 1 year ago by Cheryl Fuhrmann

How to create a gift card button

Sail POS: Backoffice POS: Gift Cards

This document will detail how to make a button for a gift card purchase. Creating the gift car...

Updated 1 year ago by Cheryl Fuhrmann

How to adjust Terminal Settings/Defaults

Sail POS: Terminals Management Functions

This document will detail the terminal settings page and show how to change system defaults on th...

Updated 1 year ago by Cheryl Fuhrmann

How to make Font size bigger on the Handhelds

Sail POS: Handhelds

You can make the font bigger on the handhelds using the iPhones settings Where to change the s...

Updated 1 year ago by Cheryl Fuhrmann

How to create an All Day Count

Sail POS: Kitchen Display System (KDS)

This document will show you how to create an All Day Count item for the Kitchen Video Screens ...

Updated 1 year ago by Cheryl Fuhrmann

KVS Options

Sail POS: Kitchen Display System (KDS)

When using Kitchen Video Screens (KVS) there are a couple different options on the way that it ca...

Updated 1 year ago by Cheryl Fuhrmann