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Rewards: How a Manager can add points

Ingage Rewards

Make sure that the guest is an existing rewards member. (You can verify by going to a terminal an...

Updated 5 months ago by Nathan Bock

Rewards: Update Guest Rewards Account

Ingage Rewards

Log into Ingage Rewards and select the store location:  Click Members:  you can search by n...

Updated 5 months ago by Nathan Bock

Rewards: Adding Members, Points and Rewards

Ingage Rewards

Log into Ingage Rewards website https://www.ingagerewards.com/Account/MerchantSignIn Merchants ...

Updated 5 months ago by Nathan Bock

Release 2024.8.1 "Upland"

Sail POS: Release Notes 2024

Notes: This release consists of 7 New features and Improvements. Use the page navigation section ...

Updated 6 months ago by Cheryl Fuhrmann

Customer Accounts on a Daily Close Report

Sail POS: Backoffice Report Samples

This is an example of how Customer accounts report  on the Daily Close Report Money coming int...

Updated 6 months ago by Cheryl Fuhrmann

EVPay FAQs

EVPay

What is the deposit schedule with my credit card transactions? Your account is set up for "next ...

Updated 6 months ago by Maya Byers

Payment Funding Schedule

EVPay

Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...

Updated 6 months ago by Maya Byers

PCI Compliance for EVPay™

EVPay

Introduction  Most EVPay compliance steps for PCI take just 10-15 min.  What is PCI?Payment Car...

Updated 6 months ago by Maya Byers

EVPay Understanding Payment Failure Notifications

EVPay

Introduction A payment failure notification is issued by EVPay when an ACH payment has a "declin...

Updated 6 months ago by Maya Byers

Accessing Your Statements in MX Merchant

EVPay

Introduction  This document will guide you in how to access your statements in MX Merchant (MXM)...

Updated 6 months ago by Maya Byers

Viewing Reports in MX Merchant

Payments

Introduction This guide will show you how to navigate reports within MX Merchant. Navigating ...

Updated 6 months ago by Maya Byers

Payment Funding Schedule

Payments

Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...

Updated 6 months ago by Maya Byers

Understanding Credit Cards: From Authorization to Funding

Payments

Introduction A credit card batching schedule involves the systematic grouping of multiple transa...

Updated 6 months ago by Maya Byers

How to Clear Cache and Cookies

Payments

Introduction - What is a "cache" and why should you clear it? Any sophisticated website you visi...

Updated 6 months ago by Maya Byers

Two-Factor Authentication in MX Merchant

Payments

Introduction In order to enhance online security measures, all MX Merchant users are required to...

Updated 6 months ago by Maya Byers

Issuing a Refund in MX Merchant

Payments

The process for issuing a refund in MX Merchant.  #1 - Processing a Not Previously Existing Paym...

Updated 6 months ago by Maya Byers

Running Payments in MX Merchant

Payments

The process for running a credit card payment within MX Merchant.  Getting to Quick Pay Step 1 ...

Updated 6 months ago by Maya Byers

Rekey FAQs

Payments

Access the rekey submission form here: https://www.jotform.com/242184575931159  What is a reke...

Updated 6 months ago by Maya Byers

PCI for Sail Online Ordering

 Most online ordering compliance steps for PCI take just 10-15 min.  Introduction What is PCI?P...

Updated 6 months ago by Maya Byers

PCI for Focus Online Ordering

 Most online ordering PCI compliance steps take just 10-15 min.  Introduction What is PCI?Payme...

Updated 6 months ago by Maya Byers