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Two-Factor Authentication in MX Merchant

Payments

Introduction In order to enhance online security measures, all MX Merchant users are required to...

Updated 4 months ago by Maya Byers

Issuing a Refund in MX Merchant

Payments

The process for issuing a refund in MX Merchant.  #1 - Processing a Not Previously Existing Paym...

Updated 4 months ago by Maya Byers

Running Payments in MX Merchant

Payments

The process for running a credit card payment within MX Merchant.  Getting to Quick Pay Step 1 ...

Updated 4 months ago by Maya Byers

Rekey FAQs

Payments

Access the rekey submission form here: https://www.jotform.com/242184575931159  What is a reke...

Updated 4 months ago by Maya Byers

PCI for Sail Online Ordering

 Most online ordering compliance steps for PCI take just 10-15 min.  Introduction What is PCI?P...

Updated 4 months ago by Maya Byers

PCI for Focus Online Ordering

 Most online ordering PCI compliance steps take just 10-15 min.  Introduction What is PCI?Payme...

Updated 4 months ago by Maya Byers

PCI Compliance for Sail/EMV/Swipe

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...

Updated 4 months ago by Maya Byers

PCI Compliance for Focus

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...

Updated 4 months ago by Maya Byers

PCI Compliance for EVPay™

Introduction  Most EVPay compliance steps for PCI take just 10-15 min.  What is PCI?Payment Car...

Updated 4 months ago by Maya Byers

PCI for Focus Online Ordering

Payments PCI Compliance

 Most online ordering PCI compliance steps take just 10-15 min.  Introduction What is PCI?Payme...

Updated 4 months ago by Maya Byers

PCI for Sail Online Ordering

Payments PCI Compliance

 Most online ordering compliance steps for PCI take just 10-15 min.  Introduction What is PCI?P...

Updated 4 months ago by Maya Byers

PCI Compliance for Focus

Payments PCI Compliance

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...

Updated 4 months ago by Maya Byers

PCI Compliance for EVPay™

Payments PCI Compliance

Introduction  Most EVPay compliance steps for PCI take just 10-15 min.  What is PCI?Payment Car...

Updated 4 months ago by Maya Byers

Customer Accounts for future Invoicing

Sail POS: Backoffice CRM

This page contains information on adding items to a customer account for future invoicing, as wel...

Updated 5 months ago by Cheryl Fuhrmann

Accepting and Redeeming Deposits for Customer Accounts

Sail POS: Backoffice CRM

This page contains information on accepting and redeeming deposits using Customer Accounts in Sai...

Updated 5 months ago by Cheryl Fuhrmann

Accessing Your Statements in MX Merchant

Payments

Introduction  This document will guide you in how to access your statements in MX Merchant (MXM)...

Updated 5 months ago by Maya Byers

Example of putting an order on their customer account in Backoffice and Reporting

Sail POS: Backoffice CRM

This document will show you what it looks like when a customer puts their bill on their customer ...

Updated 5 months ago by Cheryl Fuhrmann

Example Customer Account Payment in Backoffice and Reporting

Sail POS: Backoffice CRM

This document will show you what it looks like when a customer has a balance on their account and...

Updated 5 months ago by Cheryl Fuhrmann

Example Deposit Payment in Backoffice and Reporting

Sail POS: Backoffice CRM

This document will show you what it looks like in Backoffice and on Reports when a customer makes...

Updated 5 months ago by Cheryl Fuhrmann

Creating Customer Accounts

Sail POS: Backoffice CRM

This page contains information on how to create customer accounts in Sail. 1. Navigate to Cust...

Updated 5 months ago by Cheryl Fuhrmann