Recently Updated Pages
Release 2023.8.3 "Viper"
Notes: **This release WILL require you to update your handheld to version 2023.8.3** For your ...
Report Parts
These are all the report parts (organized alphabetically) that you have the option of to put into...
Release 2023.9.2 "Xanthippe’s Shrew"
Notes: This release consists of 11 New features and improvements. Use the page navigation section...
How to set up auto clock out
This document will detail how to set up the Auto clock out feature. Auto Clock out by time ...
How to edit a report
This document will show how to edit a sales report. Editing a report will let you rearrange, a...
Release: 2022.3.1
Note: Items indicated with a ** have been in the system for a few months and are not new as of th...
Batch Settle Error
Credit Card batches are normally set to automatically batch every 24 hours. If the...
Close Day Errors
Every day, Focus closes out the previous day check folder and creates a new check folde...
Creating a New Report
Step 1 Scroll down to an empty report slot and under Type, click the down arrow to choose t...
Reapply Credit Card Payments
Step 1 Reopen the check that you want to add the credit card to. Step 2 Click th...
Using iFace for Credit Cards
Step 1 Locate the credit card station (normally the main Focus station in the offi...
Refunding a Credit Card
Step 1 Enter your access code in the Order Access Screen S...
Checking the Status of the Batch
Step 1 Enter your access code in the Order Access Screen. ...
Putting Credit Cards Back Online
Step 1 Enter your access code in the Order Access Screen Step 2 On...
Putting Credit Cards in Offline Mode
You should only put credit cards into offline mode when your Internet is down. Offline ...
Modifying a Report
Step 1 On the order access screen click the Wrench icon. Step 2 Click the Setup ...
Run a Checkout Report
Make sure all checks are closed and all tips have been entered, including zero balance ...
Reprint a Check
Step 1 Click Functions or Open Checks on the table screen. ...
Printing a Credit Card Voucher
Step 1 From Edit Tips screen, click Voucher button.
Edit Your Credit Card Tips
To Enter Credit Card Tips Step 1 On the Order Access Screen enter in your access ...