Recently Updated Pages
PCI for Sail Online Ordering
Most online ordering compliance steps for PCI take just 10-15 min. Introduction What is PCI?P...
PCI Compliance for Focus
Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...
PCI Compliance for EVPay™
Introduction Most EVPay compliance steps for PCI take just 10-15 min. What is PCI?Payment Car...
Customer Accounts for future Invoicing
This page contains information on adding items to a customer account for future invoicing, as wel...
Accepting and Redeeming Deposits for Customer Accounts
This page contains information on accepting and redeeming deposits using Customer Accounts in Sai...
Accessing Your Statements in MX Merchant
Introduction This document will guide you in how to access your statements in MX Merchant (MXM)...
Example of putting an order on their customer account in Backoffice and Reporting
This document will show you what it looks like when a customer puts their bill on their customer ...
Example Customer Account Payment in Backoffice and Reporting
This document will show you what it looks like when a customer has a balance on their account and...
Example Deposit Payment in Backoffice and Reporting
This document will show you what it looks like in Backoffice and on Reports when a customer makes...
Creating Customer Accounts
This page contains information on how to create customer accounts in Sail. 1. Navigate to Cust...
Example Deposit Redemption in Backoffice and Reporting
This document will show you what is looks like when a customer redeems their deposit and applies ...
Edit Tips Screen
This document will detail the Edit Tips screen. Anatomy of...
Table View Screen
This page will detail the Table View screen. 1. The tables - Each table or b...
How to sort payments on the edit tips screen
This document will show how to sort and filter payments Anatomy of a button on the Edit Tips s...
How to enter tips
This document will detail how to enter tips on a Terminal To see how to edit tips on a handheld ...
How to reopen a closed table/order
This document will detail how to reopen a closed table/order from a terminal NOTE: If it is a cr...
How to sort orders on the order view screen
This document will show how to sort orders in the Order View Screen First open the orders ...
How to refund a credit card from a previous day transaction
Create Refund Click Quick Order on the default screen Click Charge Tab Click on on...
How to exit and restart Sail Software
Exit Sail Software On the Log In screen enter 987654321 Enter On any other screen, clic...
How to see your sales (Server Close Report)
Log in Click on the Report Icon (bottom right)