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How to Switch a Terminal to the Backup Processor

Sail POS: Terminals Management Functions

In the unlikely event that the primary credit card processor goes down, we can switch you to a ba...

Updated 8 months ago by Cheryl Fuhrmann

Report Parts Reference Table

Sail POS: Backoffice Reporting

This is a quick reference guide to the report parts to see what its purpose is, and when and wher...

Updated 9 months ago by Cheryl Fuhrmann

Report Parts

Sail POS: Backoffice Reporting

These are all the report parts (organized alphabetically) that you have the option of to put into...

Updated 9 months ago by Cheryl Fuhrmann

Daily Sales Report

Sail POS: Backoffice Report Samples

The Daily Close Report shows a complete summary of all sales, payments, and transactions for a si...

Updated 9 months ago by Cheryl Fuhrmann

How to edit a report

Sail POS: Backoffice Reporting

This document will show how to edit a sales report. Editing a report will let you rearrange, a...

Updated 9 months ago by Cheryl Fuhrmann

Which Payroll Report is right for me?

Sail POS: Backoffice Reporting

Our system offers five different payroll reports. Each one serves a slightly different purpose. U...

Updated 9 months ago by Cheryl Fuhrmann

Release 2023.9.2 "Xanthippe’s Shrew"

Sail POS: Release Notes 2023

Notes: This release consists of 11 New features and improvements. Use the page navigation section...

Updated 9 months ago by Cheryl Fuhrmann

How to do the Daily Close

Sail POS: Terminals Management Functions

This document will walk you through performing the daily close procedure in Sail. Before you can...

Updated 9 months ago by Cheryl Fuhrmann

Customer Account Transactions

Sail POS: Backoffice Report Samples

The Customer Account Transactions report shows all times a customer account was used as the tende...

Updated 9 months ago by Cheryl Fuhrmann

How to Configure Surcharging

Sail POS: Backoffice POS: System Setup

This document will show how to configure surcharging in Backoffice Inactivate NCA or OPF PO...

Updated 10 months ago by Jordan

PLU: Advanced Tab

Sail POS: Backoffice POS: Items & Modifiers

This page will detail the advanced tab on PLUs settings. This tab has many of the PLU settings...

Updated 10 months ago by Cheryl Fuhrmann

How to update Billboards

Sail POS: Backoffice POS: Items & Modifiers

This document will show you how to edit Billboards in Backoffice Billboards allow you to have im...

Updated 10 months ago by Cheryl Fuhrmann

Batch Report by Date

Sail POS: Backoffice Report Samples

The Batch Report by Date provides a detailed summary of all card transactions that were grouped (...

Updated 10 months ago by Cheryl Fuhrmann

Receipt Setup Settings

Sail POS: Backoffice POS: System Setup

There are a couple settings you can adjust on your receipts To find the settings Go to Ba...

Updated 10 months ago by Cheryl Fuhrmann

How to change your Default Receipt Type

Sail POS: Backoffice POS: Settings

When you tap the Receipts button in the POS, a receipt prints using your default receipt type.H...

Updated 10 months ago by Cheryl Fuhrmann

Size Groups

Sail POS: Backoffice POS: Settings

This document will walk you thru all things Size Groups. From how to set them up, how to ring the...

Updated 10 months ago by Cheryl Fuhrmann

How to configure Delivery Zones

Sail POS: Backoffice POS: System Setup

Delivery Zones can be defined in the system and optionally linked to a Charge.  When an order tha...

Updated 10 months ago by Cheryl Fuhrmann

Delivery & Dispatch

Sail POS: Backoffice POS: System Setup

This document will show you how to set up delivery zones and dispatch in Backoffice. It will also...

Updated 10 months ago by Cheryl Fuhrmann

How to configure the Speed Rail

Sail POS: Backoffice POS: Settings

This document will show you how to configure the Speed Rails on the Terminal Speed rails are f...

Updated 10 months ago by Cheryl Fuhrmann

How to configure a Discount

Sail POS: Backoffice POS: Settings

There are many different setting on what can be configured in a discount, and this document will ...

Updated 10 months ago by Cheryl Fuhrmann