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How to do a Refund
Click Quick Order on the default screen Click Charge Tab Click on one of the Refund ...
How to Split a closed day if the day didn't close
**ONLY SPLIT A CLOSED DAY WHEN THE RESTAURANT IS CLOSED ** Credit card tips will stay on previous...
Focus Signature Capture Setup
Knowledge Based Article: Signature Capture Setup Focus allows a customer to sign the screen with...
Sky Tab Mobile Troubleshooting
Restart the Mozart window services on the Focus Office computer Exit out of Focus software on...
Rewards: Adding Members, Points and Rewards
Log into Ingage Rewards website https://www.ingagerewards.com/Account/MerchantSignIn Merchants ...
Remove order type fees (wellness or service fees) from Focus POS
Click the Wrench Icon Click Setup and Enter access code Click Order Entry (top right) Scro...
Remove NCA (non cash adjust) from Focus POS
Remove NCA from Focus POS Click the Wrench Icon Click Setup and Enter access code Click...
Sales vs Labor By Day Part Report
The Sales vs Labor By Day Part Report compares sales performance against labor costs, summarized ...
Driver Report
The Driver Report tracks delivery activity for your drivers, including trip counts, delivery time...
Handheld Usage Report
The Handheld Usage helps measure handheld adoption by comparing employee sales activity on handhe...
Time Card Report
The Time Card Report provides a detailed look at employee time punches for a selected date range....
Time Clock Audit Report
The Time Clock Audit Report shows all clock-in and clock-out changes made for employees during th...
Phone List Report
The Phone List Report provides a quick, printable directory of all employees who have a phone num...
Server Close Report
The Server Close Report shows all sales and payment activity for one employee’s shift close.It’s ...
Accessing Your Statements in MX Merchant
Introduction This document will guide you in how to access your statements in MX Merchant (MXM)...
How to sign into the Ingage Insights App
Step 1 - Download the app Go to your phones App store and search for "Ingage Insights" and dow...
Surcharge Signage Door 6x8 Pro-Print
Downloadable Print for Surcharge Notice: Surcharge Signage Door 6x8 Pro-Print
Surcharging in the MX Virtual Terminal
Introduction This is guide will explain how to use the MX Virtual Terminal with surcharging. I...
True Cash Discount Checklist Download
True Cash Discount Checklist.pdf
True Cash Discount
Cash Discount Definition A "cash discount" is a reduction in price offered to customers who pay ...