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How to Configure Surcharging

Sail POS: Backoffice POS: System Setup

This document will show how to configure surcharging in Backoffice Inactivate NCA or OPF PO...

Updated 11 months ago by Jordan

Batch Report by Date

Sail POS: Backoffice Report Samples

The Batch Report by Date provides a detailed summary of all card transactions that were grouped (...

Updated 11 months ago by Cheryl Fuhrmann

Receipt Setup Settings

Sail POS: Backoffice POS: System Setup

There are a couple settings you can adjust on your receipts To find the settings Go to Ba...

Updated 11 months ago by Cheryl Fuhrmann

How to change your Default Receipt Type

Sail POS: Backoffice POS: Settings

When you tap the Receipts button in the POS, a receipt prints using your default receipt type.H...

Updated 11 months ago by Cheryl Fuhrmann

Size Groups

Sail POS: Backoffice POS: Settings

This document will walk you thru all things Size Groups. From how to set them up, how to ring the...

Updated 11 months ago by Cheryl Fuhrmann

How to configure Delivery Zones

Sail POS: Backoffice POS: System Setup

Delivery Zones can be defined in the system and optionally linked to a Charge.  When an order tha...

Updated 11 months ago by Cheryl Fuhrmann

Delivery & Dispatch

Sail POS: Backoffice POS: System Setup

This document will show you how to set up delivery zones and dispatch in Backoffice. It will also...

Updated 11 months ago by Cheryl Fuhrmann

How to configure the Speed Rail

Sail POS: Backoffice POS: Settings

This document will show you how to configure the Speed Rails on the Terminal Speed rails are f...

Updated 11 months ago by Cheryl Fuhrmann

How to configure a Discount

Sail POS: Backoffice POS: Settings

There are many different setting on what can be configured in a discount, and this document will ...

Updated 11 months ago by Cheryl Fuhrmann

How to configure a context filter for the alcohol modifier set not prompting

Sail POS: Backoffice POS: Settings

This document will show you how to configure a context filter so that the Alcohol modifier set do...

Updated 11 months ago by Cheryl Fuhrmann

How to configure an auto gratuity based on guest count

Sail POS: Backoffice POS: Settings

This document will show you how to configure an auto gratuity based off a guest count Charge...

Updated 11 months ago by Cheryl Fuhrmann

How to configure a delivery charge on an order type

Sail POS: Backoffice POS: Settings

This document will show you how to configure a fixed dollar amount for delivery charge on the To-...

Updated 11 months ago by Cheryl Fuhrmann

How to add Auto Gratuity to a CC Receipt

Sail POS: Backoffice POS: System Setup

This document will walk you thru how to change the customer's CC receipt so that it reflects that...

Updated 11 months ago by Cheryl Fuhrmann

How to configure an order type to prompt for a phone number

Sail POS: Backoffice POS: System Setup

This document will show you how to configure an order type so that it prompt for a customer's pho...

Updated 11 months ago by Cheryl Fuhrmann

How to configure Order Processing Fee

Sail POS: Backoffice POS: Settings

This document will show you how to configure order processing fee in Backoffice Set up a tax f...

Updated 11 months ago by Cheryl Fuhrmann

How to configure Cash Discounting

Sail POS: Backoffice POS: Settings

This Document will show you how to configure Cash Discounting in Backoffice   Make sure the ten...

Updated 11 months ago by Cheryl Fuhrmann

How to create Item Filters

Sail POS: Backoffice POS: Settings

This document will show you how to create Item Filters To Navigate to Items filters POS -->...

Updated 11 months ago by Cheryl Fuhrmann

How to update your tax rates

Sail POS: Backoffice POS: System Setup

Log into Backoffice Click on the POS tab on the top Click on the triangle next to System Setu...

Updated 11 months ago by Jonathan Arjes

How to set up auto close

Sail POS: Backoffice POS: Settings

This document will detail how to set up auto close.   Navigate to the POS tab and click to ...

Updated 11 months ago by Cheryl Fuhrmann

Kitchen Ticket Examples

Sail POS: Backoffice POS: System Setup

This document will show you examples of kitchen and bar tickets using different fonts, spacing, a...

Updated 11 months ago by Cheryl Fuhrmann