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Payment Funding Schedule

EVPay

Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...

Updated 10 months ago by Maya Byers

PCI Compliance for EVPay™

EVPay

Introduction  Most EVPay compliance steps for PCI take just 10-15 min.  What is PCI?Payment Car...

Updated 10 months ago by Maya Byers

EVPay Understanding Payment Failure Notifications

EVPay

Introduction A payment failure notification is issued by EVPay when an ACH payment has a "declin...

Updated 10 months ago by Maya Byers

Accessing Your Statements in MX Merchant

EVPay

Introduction  This document will guide you in how to access your statements in MX Merchant (MXM)...

Updated 10 months ago by Maya Byers

Viewing Reports in MX Merchant

Payments

Introduction This guide will show you how to navigate reports within MX Merchant. Navigating ...

Updated 10 months ago by Maya Byers

Payment Funding Schedule

Payments

Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...

Updated 10 months ago by Maya Byers

How to Clear Cache and Cookies

Payments

Introduction - What is a "cache" and why should you clear it? Any sophisticated website you visi...

Updated 10 months ago by Maya Byers

Two-Factor Authentication in MX Merchant

Payments

Introduction In order to enhance online security measures, all MX Merchant users are required to...

Updated 10 months ago by Maya Byers

Issuing a Refund in MX Merchant

Payments

The process for issuing a refund in MX Merchant.  #1 - Processing a Not Previously Existing Paym...

Updated 10 months ago by Maya Byers

Running Payments in MX Merchant

Payments

The process for running a credit card payment within MX Merchant.  Getting to Quick Pay Step 1 ...

Updated 10 months ago by Maya Byers

Rekey FAQs

Payments

Access the rekey submission form here: https://www.jotform.com/242184575931159  What is a reke...

Updated 10 months ago by Maya Byers

PCI for Sail Online Ordering

 Most online ordering compliance steps for PCI take just 10-15 min.  Introduction What is PCI?P...

Updated 10 months ago by Maya Byers

PCI for Focus Online Ordering

 Most online ordering PCI compliance steps take just 10-15 min.  Introduction What is PCI?Payme...

Updated 10 months ago by Maya Byers

PCI Compliance for Sail/EMV/Swipe

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...

Updated 10 months ago by Maya Byers

PCI Compliance for Focus

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...

Updated 10 months ago by Maya Byers

PCI Compliance for EVPay™

Introduction  Most EVPay compliance steps for PCI take just 10-15 min.  What is PCI?Payment Car...

Updated 10 months ago by Maya Byers

Customer Accounts for future Invoicing

Sail POS: Backoffice CRM

This page contains information on adding items to a customer account for future invoicing, as wel...

Updated 10 months ago by Cheryl Fuhrmann

Accepting and Redeeming Deposits for Customer Accounts

Sail POS: Backoffice CRM

This page contains information on accepting and redeeming deposits using Customer Accounts in Sai...

Updated 10 months ago by Cheryl Fuhrmann

Accessing Your Statements in MX Merchant

Payments

Introduction  This document will guide you in how to access your statements in MX Merchant (MXM)...

Updated 10 months ago by Maya Byers

Example of putting an order on their customer account in Backoffice and Reporting

Sail POS: Backoffice CRM

This document will show you what it looks like when a customer puts their bill on their customer ...

Updated 10 months ago by Cheryl Fuhrmann