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How to check a gift card balance on a handheld

Sail POS: Handhelds

This document will show how to check the balance of a gift card on a handheld. If you'd like to ...

Updated 8 months ago by Cheryl Fuhrmann

How to refresh cache on a handheld

Sail POS: Handhelds

This document will show how to refresh cache on your handheld. If you'd like to see how to do a ...

Updated 8 months ago by Cheryl Fuhrmann

How to enter tips on a Handheld

Sail POS: Handhelds

This document will detail how to enter tips on a Handheld To see how to enter tips on a terminal...

Updated 8 months ago by Cheryl Fuhrmann

How to close a table/order from a handheld

Sail POS: Handhelds

This document will detail how to close a table/order from a handheld. To see how to close a tabl...

Updated 8 months ago by Cheryl Fuhrmann

How to modify a table on a handheld

Sail POS: Handhelds

This will walk you through how to modify a table on a handheld after it has been created. If you...

Updated 8 months ago by Cheryl Fuhrmann

How to adjust the 86 list from a Handheld

Sail POS: Handhelds

This will show you how to add or update items on the 86 list from a Handheld If you would like t...

Updated 8 months ago by Cheryl Fuhrmann

How to do a Refund

Sail POS: Terminals Management Functions

Click Quick Order on the default screen    Click Charge Tab   Click on one of the Refund ...

Updated 8 months ago by Tim Theobald

How to start a table

Sail POS: Handhelds

This will walk through the process of starting a table on a handheld.  Please click the link t...

Updated 8 months ago by Cheryl Fuhrmann

Surcharging FAQs

Payments Surcharge

What is the credit card surcharge and how does it benefit me? For all credit card transactions (...

Updated 8 months ago by Maya Byers

Surcharging in the MX Virtual Terminal

Payments Surcharge

Introduction This is guide will explain how to use the MX Virtual Terminal with surcharging.  I...

Updated 8 months ago by Maya Byers

True Cash Discount Checklist Download

Payments Surcharge

True Cash Discount Checklist.pdf

Updated 8 months ago by Maya Byers

True Cash Discount

Payments Surcharge

Cash Discount Definition A "cash discount" is a reduction in price offered to customers who pay ...

Updated 8 months ago by Maya Byers

Release 2023.1.1 "Echidna"

Sail POS: Release Notes 2023

New Features: Terminal: Press and hold menu items If you press and hold a menu item you will ...

Updated 8 months ago by Cheryl Fuhrmann

Updating Your INGAGE Website

Introduction This guide will teach you how to update your INGAGE website. Getting Started St...

Updated 8 months ago by Maya Byers

Discount Fee Method: Daily vs. Monthly

Payments

Introduction You have two options to choose from in deciding when you want the payment processer...

Updated 9 months ago by Maya Byers

Gift Card Pricing

Please email all gift card inquiries to maya@ingageit.com 1. Card Color Please let us know what...

Updated 9 months ago by Maya Byers

Credit Card Surcharge Checklist Download

Payments Surcharge

Credit Card Surcharge Checklist.pdf

Updated 9 months ago by Maya Byers

Credit Card Surcharge

Payments Surcharge

Credit Card Surcharge Definition A "credit card surcharge" is an additional fee charged to custo...

Updated 9 months ago by Maya Byers

ACH Payments Funding Schedule

Payments

The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Ba...

Updated 10 months ago by Maya Byers

Bank Letter Requirements and ACH Banking IDs

Payments

Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...

Updated 10 months ago by Maya Byers