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Underwriting Help Guide

EVPay

Payment Processing Set-Up You can download this help guide with more details by clicking on the ...

Updated 3 months ago by Maya Byers

EVPay Understanding Payment Failure Notifications

EVPay

Introduction A payment failure notification is issued by EVPay when an ACH payment has a "declin...

Updated 3 months ago by Maya Byers

ACH Notifications of Change (NOC)

Payments

What Is a Notification of Change? A Notification of Change (NOC) is a courtesy alert from the ba...

Updated 3 months ago by Maya Byers

Handheld Portal - TransIT

Payments

Step 1 - Login Website - https://merchantcenter.transit-pass.com/jsp/vt/logout.action  Passwo...

Updated 3 months ago by Maya Byers

Discount Fee Method: Daily vs. Monthly

Payments

Introduction You have two options to choose from in deciding when you want the payment processer...

Updated 3 months ago by Maya Byers

ACH Payments Funding Schedule

Payments

The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Ba...

Updated 3 months ago by Maya Byers

Chargeback FAQs

Payments

What is a chargeback? Is a dispute the same thing? When we describe chargebacks, we often utiliz...

Updated 3 months ago by Maya Byers

Privacy Policy

INGAGE LLC Privacy Policy This Privacy Policy explains our practices, defines our users’ (“you” ...

Updated 3 months ago by Jay Harms

Payment Funding Schedule

Payments

Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...

Updated 3 months ago by Maya Byers

Understanding Credit Cards: From Authorization to Funding

Payments

Introduction A credit card batching schedule involves the systematic grouping of multiple transa...

Updated 3 months ago by Maya Byers

How to Clear Cache and Cookies

Payments

Introduction - What is a "cache" and why should you clear it? Any sophisticated website you visi...

Updated 3 months ago by Maya Byers

Two-Factor Authentication in MX Merchant

Payments

Introduction In order to enhance online security measures, all MX Merchant users are required to...

Updated 3 months ago by Maya Byers

Issuing a Refund in MX Merchant

Payments

The process for issuing a refund in MX Merchant.  #1 - Processing a Not Previously Existing Paym...

Updated 3 months ago by Maya Byers

Running Payments in MX Merchant

Payments

The process for running a credit card payment within MX Merchant.  Getting to Quick Pay Step 1 ...

Updated 3 months ago by Maya Byers

Rekey FAQs

Payments

Access the rekey submission form here: https://www.jotform.com/242184575931159  What is a reke...

Updated 3 months ago by Maya Byers

Credit Card Re-Apply Expanded version

Sail POS: Terminals Payments

This document give a full explanation of how to use Credit Card Re-Apply and will show you videos...

Updated 3 months ago by Cheryl Fuhrmann

Gift Card Liability Report

Sail POS: Backoffice Report Samples

The Gift Card Liability Report shows the total outstanding balance owed on gift cards, broken dow...

Updated 4 months ago by Cheryl Fuhrmann

86 Item Report

Sail POS: Backoffice Report Samples

The 86 Item Report shows all items that are currently on the 86/Countdown List and displays their...

Updated 4 months ago by Cheryl Fuhrmann

Payroll Details Report

Sail POS: Backoffice Report Samples

The Payroll Details Report provides the most detailed view of payroll. It lists every employee sh...

Updated 4 months ago by Cheryl Fuhrmann

Labor Productivity Report

Sail POS: Backoffice Report Samples

The Labor Productivity Report shows how effectively labor hours are being used compared to sales ...

Updated 4 months ago by Cheryl Fuhrmann