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How to Hold, Fire, or Re-Fire an item

Sail POS: Terminals Order Entry

This will show you how to Hold, Fire, or Re-fire an item How to hold an item Hold until you f...

Updated 8 months ago by Cheryl Fuhrmann

How to Void or Comp an item

Sail POS: Terminals Order Entry

This will detail the process of Voiding or Comping an item after it has been added to a order. ...

Updated 8 months ago by Cheryl Fuhrmann

How to Split & Un-split an item on the terminal

Sail POS: Terminals Order Entry

This document will show you how to Split and then Un-split an item on the terminal   How to Spl...

Updated 8 months ago by Cheryl Fuhrmann

How to edit an order: Tools screen

Sail POS: Terminals Order Entry

This document will show the tools editing feature. The “Tools” button is on the bottom toolbar...

Updated 8 months ago by Cheryl Fuhrmann

How to edit an Item: More Screen

Sail POS: Terminals Order Entry

This document will show you how to edit items on the order in the "More" screen Select and ite...

Updated 8 months ago by Cheryl Fuhrmann

How to adjust the 86 list from the Terminal

Sail POS: Terminals Order Entry

This document will show you how to add or update items on the 86 list from the Terminal If you w...

Updated 8 months ago by Cheryl Fuhrmann

Release 2024.12.3 "Escargot"

Sail POS: Release Notes 2024

Notes: In this release we made some improvements to our Scheduled orders feature so it will expla...

Updated 8 months ago by Cheryl Fuhrmann

Rewards: Updating the Member Portal

Ingage Rewards

This document will show you how to configure the Member Options for the Member Portal. The Mem...

Updated 9 months ago by Billy

Rewards: Creating Events

Ingage Rewards

This guide explains how to create and manage Events to communicate with members based off of thei...

Updated 9 months ago by Billy

Rewards: Creating Email Campaigns

Ingage Rewards

This guide explains how to create and manage Email Campaigns to promote specials, events or updat...

Updated 9 months ago by Billy

Rewards: Creating Bonus Points

Ingage Rewards

This document will show you how to add a Bonus Points Schedule.  Bonus points change the point...

Updated 9 months ago by Billy

Rewards: Creating Rewards

Ingage Rewards

This document will show you how to create Rewards Rewards are earned, purchased or given (Even...

Updated 9 months ago by Billy

Rewards: Creating Stores

Ingage Rewards

This document will show you how to add a new Store A Store is a location used in Rewards. Sing...

Updated 9 months ago by Billy

Rewards: Creating Point Rules

Ingage Rewards

This document will show you how to create a Point Rule A Point Rule is a rule that defines how...

Updated 9 months ago by Billy

Rewards: Creating Email Templates

Ingage Rewards

This guide explains how to use Email Templates together with Email Campaigns, Events, and Points ...

Updated 9 months ago by Billy

Rewards: How a Manager can add points

Ingage Rewards

Make sure that the guest is an existing rewards member. (You can verify by going to a terminal an...

Updated 9 months ago by Nathan Bock

Rewards: Update Guest Rewards Account

Ingage Rewards

Log into Ingage Rewards and select the store location:  Click Members:  you can search by n...

Updated 9 months ago by Nathan Bock

Rewards: Adding Members, Points and Rewards

Ingage Rewards

Log into Ingage Rewards website https://www.ingagerewards.com/Account/MerchantSignIn Merchants ...

Updated 9 months ago by Nathan Bock

Release 2024.8.1 "Upland"

Sail POS: Release Notes 2024

Notes: This release consists of 7 New features and Improvements. Use the page navigation section ...

Updated 9 months ago by Cheryl Fuhrmann

EVPay FAQs

EVPay

What is the deposit schedule with my credit card transactions? Your account is set up for "next ...

Updated 10 months ago by Maya Byers