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Release 2024.2.2 "Irondequoit"

Sail POS: Release Notes 2024

Notes: This release consists of 6 new features and improvements. **This release WILL require you...

Updated 1 week ago by Sean Fuhrmann

Release 2024.2.1 "Helsinki"

Sail POS: Release Notes 2024

Notes: This release consists of 3 feature Improvements.  **This release will NOT require you to ...

Updated 1 week ago by Cheryl Fuhrmann

Release 2024.1.3 "Green Bay"

Sail POS: Release Notes 2024

Notes: **This release will NOT require you to update your handheld** If you would like any addit...

Updated 1 week ago by Sean Fuhrmann

Release 2024.1.2 "Fusagasuga"

Sail POS: Release Notes 2024

Notes: **This release WILL require you to update your handheld to version 2024.1.2** If you woul...

Updated 1 week ago by Cheryl Fuhrmann

Release 2024.1.1 "Erbil"

Sail POS: Release Notes 2024

Notes: This release consists of 6 New features and Improvements.  **This release WILL require yo...

Updated 1 week ago by Cheryl Fuhrmann

How to close an order out to a Room Charge (Non-Integrated)

Sail POS: Terminals

This document will show you how to close out an order to a Room Charge Open the order you woul...

Updated 3 weeks ago by Cheryl Fuhrmann

How to Issue & Redeem a Gift Card

Sail POS: Terminals Order Entry

This document will show you how to Issue a gift card and how to use the gift card for payment ...

Updated 3 weeks ago by Billy

How to Add a Rewards Member and Redeem a Reward

Sail POS: Terminals Order Entry

This Document will show you how to add a loyalty member and how to redeem rewards for a member ...

Updated 3 weeks ago by Billy

Bank Letter Requirements and ACH Banking IDs

Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...

Updated 1 month ago by Maya Byers

ACH Payments Funding Schedule

The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Ba...

Updated 1 month ago by Jonathan Arjes

Running Payments in MX Merchant

The process for running a credit card payment within MX Merchant.  Getting to Quick Pay Step 1 ...

Updated 1 month ago by Maya Byers

How to configure a context filter for the alcohol modifier set not prompting

Sail POS: Backoffice POS

This document will show you how to configure a context filter so that the Alcohol modifier set do...

Updated 2 months ago by Cheryl Fuhrmann

How to remove CC Tip Fee

Sail POS: Backoffice Staff

Removing Credit Card Tip Fee Log In to Backoffice Click on the Staff tab along the top Click...

Updated 3 months ago by Cheryl Fuhrmann

How to create a context filter

Sail POS: Backoffice POS

This document will show you how to create a context filter. How to Build a context filter B...

Updated 3 months ago by Cheryl Fuhrmann

How to configure an auto gratuity based on guest count

Sail POS: Backoffice POS

This document will show you how to configure an auto gratuity based off a guest count Charge...

Updated 3 months ago by Cheryl Fuhrmann

How to configure a delivery charge on an order type

Sail POS: Backoffice POS

This document will show you how to configure a fixed dollar amount for delivery charge on the To-...

Updated 3 months ago by Cheryl Fuhrmann

How to add Auto Gratuity to a CC Receipt

Sail POS: Backoffice POS

This document will walk you thru how to change the customer's CC receipt so that it reflects that...

Updated 3 months ago by Cheryl Fuhrmann

How to configure an order type to prompt for a phone number

Sail POS: Backoffice POS

This document will show you how to configure an order type so that it prompt for a customer's pho...

Updated 3 months ago by Cheryl Fuhrmann

How to create a store group

Sail POS: Backoffice Enterprise

This document will show you how to build and assign store groups   How to Build a Store group ...

Updated 3 months ago by Cheryl Fuhrmann

Removing Credit Card Tip Fees

Focus POS User Guide

This document contains information on how to remove credit card tip fees in Focus POS systems. S...

Updated 3 months ago by Jonathan Arjes