Recently Updated Pages
How to Split a closed day if the day didn't close
**ONLY SPLIT A CLOSED DAY WHEN THE RESTAURANT IS CLOSED ** Credit card tips will stay on previous...
Focus Signature Capture Setup
Knowledge Based Article: Signature Capture Setup Focus allows a customer to sign the screen with...
How to configure a Discount
There are many different setting on what can be configured in a discount, and this document will ...
Release 2023.1.1 "Echidna"
New Features: Terminal: Press and hold menu items If you press and hold a menu item you will ...
How to Configure Surcharging
This document will show how to configure surcharging in Backoffice Inactivate NCA or OPF PO...
Updating Your INGAGE Website
Introduction This guide will teach you how to update your INGAGE website. Getting Started St...
Discount Fee Method: Daily vs. Monthly
Introduction You have two options to choose from in deciding when you want the payment processer...
Viewing Reports in MX Merchant
Introduction This guide will show you how to navigate reports within MX Merchant. Navigating ...
Payment Funding Schedule
Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...
Understanding Credit Cards: From Authorization to Funding
Introduction A credit card batching schedule involves the systematic grouping of multiple transa...
How to Clear Cache and Cookies
Introduction - What is a "cache" and why should you clear it? Any sophisticated website you visi...
Two-Factor Authentication in MX Merchant
Introduction In order to enhance online security measures, all MX Merchant users are required to...
Issuing a Refund in MX Merchant
The process for issuing a refund in MX Merchant. #1 - Processing a Not Previously Existing Paym...
Running Payments in MX Merchant
The process for running a credit card payment within MX Merchant. Getting to Quick Pay Step 1 ...
Rekey FAQs
Access the rekey submission form here: https://www.jotform.com/242184575931159 What is a reke...
Gift Card Pricing
Please email all gift card inquiries to maya@ingageit.com 1. Card Color Please let us know what...
Credit Card Surcharge Checklist Download
Credit Card Surcharge Checklist.pdf
Credit Card Surcharge
Credit Card Surcharge Definition A "credit card surcharge" is an additional fee charged to custo...
Discount Fee Method: Daily vs. Monthly
Introduction You have two options to choose from in deciding when you want the payment processer...
Rekey FAQs
Access the rekey submission form here: https://www.jotform.com/242184575931159 What is a reke...