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How to start a table

Sail POS: Terminals Order Entry

This will walk through the process of starting a table on a terminal.  Please click this link ...

Updated 3 months ago by Cheryl Fuhrmann

How to adjust the 86 list from the Terminal

Sail POS: Terminals Order Entry

This document will show you how to add or update items on the 86 list from the Terminal If you w...

Updated 3 months ago by Cheryl Fuhrmann

How to transfer an order to another server

Sail POS: Terminals Order Entry

This document will walk you thru the four ways to transfer an order to another server. The Ord...

Updated 3 months ago by Cheryl Fuhrmann

How to add notes to an item

Sail POS: Terminals Order Entry

This will detail the process of editing and moving orders after they have been added to a guest. ...

Updated 3 months ago by Cheryl Fuhrmann

How to Modify an Item

Sail POS: Terminals Order Entry

Modify an Item To get to the modifier screen, select the “Modify” button on the very left of...

Updated 3 months ago by Cheryl Fuhrmann

Orders Screen

Sail POS: Terminals Getting started

This will detail how to use the orders screen. ...

Updated 3 months ago by Cheryl Fuhrmann

Release: 2023.7.2 "Serval"

Sail POS: Release Notes 2023

Notes: This release consists of 14 New features and Improvements. Use the page navigation section...

Updated 3 months ago by Cheryl Fuhrmann

Order Entry Screen

Sail POS: Terminals Getting started

This will detail the page for putting in guests orders. There are a few ways to get to this pa...

Updated 3 months ago by Cheryl Fuhrmann

How to add discounts to an item or check

Sail POS: Terminals Order Entry

Discounts: Here is what it looks like on the terminals:     We have made it easier for “Req...

Updated 3 months ago by Cheryl Fuhrmann

How to edit price and name of an item from a terminal

Sail POS: Terminals Order Entry

How to Edit an Item: As soon as you click on “Edit item” you will see this screen. ...

Updated 3 months ago by Cheryl Fuhrmann

How to duplicate an item(s)

Sail POS: Terminals Order Entry

Duplicate:To duplicate an item first select it then select the Duplicate button.

Updated 3 months ago by Cheryl Fuhrmann

How to Move items to a new seat

Sail POS: Terminals Order Entry

This will detail the process of editing and moving orders after they have been added to a guest. ...

Updated 3 months ago by Cheryl Fuhrmann

How to Hold, Fire, or Re-Fire an item

Sail POS: Terminals Order Entry

This will detail the process of editing and moving orders after they have been added to a guest. ...

Updated 3 months ago by Cheryl Fuhrmann

How to Void or Comp an item

Sail POS: Terminals Order Entry

This will detail the process of editing and moving orders after they have been added to a guest. ...

Updated 3 months ago by Cheryl Fuhrmann

How to Split & Un-split an item on the terminal

Sail POS: Terminals Order Entry

This document will show you how to Split and then Un-split an item on the terminal   How to Spl...

Updated 3 months ago by Cheryl Fuhrmann

How to edit an order: Tools screen

Sail POS: Terminals Order Entry

This document will show the tools editing feature. The “Tools” button is on the bottom toolbar...

Updated 3 months ago by Cheryl Fuhrmann

How to configure Order Processing Fee

Sail POS: Backoffice POS

This document will show you how to configure order processing fee in Backoffice Set up a tax f...

Updated 3 months ago by Cheryl Fuhrmann

Credit Card Re-Apply

Sail POS: Terminals Payments

This document will show you videos of different real world scenarios to use Credit Card Re-Apply....

Updated 3 months ago by Cheryl Fuhrmann

How to check a gift card balance in Backoffice

Sail POS: Backoffice POS

This document will show how to check the balance of a gift card in Backoffice. If you'd like to ...

Updated 3 months ago by Cheryl Fuhrmann

How to check a gift card balance on a handheld

Sail POS: Handhelds

This document will show how to check the balance of a gift card on a handheld. If you'd like to ...

Updated 3 months ago by Cheryl Fuhrmann