Recently Updated Pages
How to start a table
This will walk through the process of starting a table on a terminal. Please click this link ...
How to adjust the 86 list from the Terminal
This document will show you how to add or update items on the 86 list from the Terminal If you w...
How to transfer an order to another server
This document will walk you thru the four ways to transfer an order to another server. The Ord...
How to add notes to an item
This will detail the process of editing and moving orders after they have been added to a guest. ...
How to Modify an Item
Modify an Item To get to the modifier screen, select the “Modify” button on the very left of...
Orders Screen
This will detail how to use the orders screen. ...
Release: 2023.7.2 "Serval"
Notes: This release consists of 14 New features and Improvements. Use the page navigation section...
Order Entry Screen
This will detail the page for putting in guests orders. There are a few ways to get to this pa...
How to add discounts to an item or check
Discounts: Here is what it looks like on the terminals: We have made it easier for “Req...
How to edit price and name of an item from a terminal
How to Edit an Item: As soon as you click on “Edit item” you will see this screen. ...
How to duplicate an item(s)
Duplicate:To duplicate an item first select it then select the Duplicate button.
How to Move items to a new seat
This will detail the process of editing and moving orders after they have been added to a guest. ...
How to Hold, Fire, or Re-Fire an item
This will detail the process of editing and moving orders after they have been added to a guest. ...
How to Void or Comp an item
This will detail the process of editing and moving orders after they have been added to a guest. ...
How to Split & Un-split an item on the terminal
This document will show you how to Split and then Un-split an item on the terminal How to Spl...
How to edit an order: Tools screen
This document will show the tools editing feature. The “Tools” button is on the bottom toolbar...
How to configure Order Processing Fee
This document will show you how to configure order processing fee in Backoffice Set up a tax f...
Credit Card Re-Apply
This document will show you videos of different real world scenarios to use Credit Card Re-Apply....
How to check a gift card balance in Backoffice
This document will show how to check the balance of a gift card in Backoffice. If you'd like to ...
How to check a gift card balance on a handheld
This document will show how to check the balance of a gift card on a handheld. If you'd like to ...