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The Handheld Orders Screen
The Orders screen lists your orders on the handheld, the ones still open and the ones already pai...
How to clock in and out on a handheld
This will walk through how to log in on a handheld, clock in and out, and take a break. If you'd ...
The Handheld Welcome Screen
The Welcome screen is the first screen you see after you log in on a handheld. It shows who is lo...
How to configure Delivery Zones
Delivery Zones can be defined in the system and optionally linked to a Charge. When an order tha...
How to attach a customer account to an order
This document will walk you through finding a customer and attaching them to an order on the term...
How to add a item through search
This will walk through adding an item to an order on a handheld by searching for it, instead of l...
How to modify a table on a handheld
This will walk you through how to modify a table on a handheld after it has been created. If you'...
How to close a table/order from a handheld
This document will detail how to close a table/order from a handheld. To see how to close a table...
How to Delete or Void a Menu Item
This will walk you through how to take an item off an order on a handheld. An item that hasn't be...
How to enter tips on a Handheld
This document will detail how to enter tips on a Handheld. Once a guest has paid by card, you add...
How to check a gift card balance on a handheld
This document will show how to check the balance of a gift card on a handheld. You can check it a...
How to assign a receipt check printer
A handheld device can be assigned to a guest check printer to print off customer receipts. You pi...
How to adjust the 86 list from a Handheld
This will show you how to add or update items on the 86 list from a Handheld. The 86 list is at t...
How to refresh cache on a handheld
This document will show how to refresh cache on your handheld. If you'd like to see how to do a T...
How to make font size bigger on an iPhone
You can make the font bigger on the handhelds using the iPhones settings Where to change the set...
How to make font size bigger on an A77 device
You can make the font bigger on an A77 device using the device's own settings. TableSide follows ...
Bank Letter Requirements and ACH Banking IDs
Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...
How to start a table
This will walk through the process of starting a table on a handheld. Please click the link to ...
Setting Up Modifiers
Modifiers are applied modifications to an Item entry. Modifiers are very customizable in Sail POS...
How to create a modifier set
This will walk you through creating a modifier set. Open Backoffice. Click POS at the top of ...