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Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...

The Customer Account Transactions report shows all times a customer account was used as the tende...

The Customer Statement report provides a summary of all invoices, payments, and balances for a cu...

This document will show how to configure surcharging in Backoffice Inactivate NCA or OPF PO...

Payment Processing Set-Up You can download this help guide with more details by clicking on the ...

New User Interface: Sail POS has looked pretty much the same for the last 10+ years. We thou...

This page will detail the advanced tab on PLUs settings. This tab has many of the PLU settings...

This document will show you how to edit Billboards in Backoffice Billboards allow you to have im...

The Batch Report by Date provides a detailed summary of all card transactions that were grouped (...

There are a couple settings you can adjust on your receipts To find the settings Go to Ba...

When you tap the Receipts button in the POS, a receipt prints using your default receipt type.H...

This document will walk you thru all things Size Groups. From how to set them up, how to ring the...

Delivery Zones can be defined in the system and optionally linked to a Charge.  When an order tha...

This document will show you how to set up delivery zones and dispatch in Backoffice. It will also...

This document will show you how to configure the Speed Rails on the Terminal Speed rails are f...

There are many different setting on what can be configured in a discount, and this document will ...

This document will show you how to configure a context filter so that the Alcohol modifier set do...

This document will show you how to configure an auto gratuity based off a guest count Charge...

This document will show you how to configure a fixed dollar amount for delivery charge on the To-...