Recently Updated Pages
Exclusive vs Inclusive Tax on reports
This document will show you how exclusive and inclusive taxes report on the Daily sales report an...
Sky Tab Mobile Troubleshooting
Restart the Mozart window services on the Focus Office computer Exit out of Focus software on...
ACH Payments Funding Schedule
The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Ba...
Bank Letter Requirements and ACH Banking IDs
Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...
Chargeback FAQs
What is a chargeback? Is a dispute the same thing? When we describe chargebacks, we often utiliz...
INGAGE REWARD - How a Manager can add points
Make sure that the guest is an existing rewards member. (You can verify by going to a terminal an...
PCI for Focus Online Ordering
Most online ordering PCI compliance steps take just 10-15 min. Introduction What is PCI?Payme...
PCI for Sail Online Ordering
Most online ordering compliance steps for PCI take just 10-15 min. Introduction What is PCI?P...
PCI Compliance for EVPay™
Introduction Most EVPay compliance steps for PCI take just 10-15 min. What is PCI?Payment Car...
PCI for Focus Online Ordering
Most online ordering PCI compliance steps take just 10-15 min. Introduction What is PCI?Payme...
Release 2024.12.3 "Escargot"
Notes: In this release we made some improvements to our Scheduled orders feature so it will expla...
Remove order type fees (wellness or service fees) from Focus POS
Click the Wrench Icon Click Setup and Enter access code Click Order Entry (top right) Scro...
Remove NCA (non cash adjust) from Focus POS
Remove NCA from Focus POS Click the Wrench Icon Click Setup and Enter access code Click...
Release 2024.12.1 "Cheeseburger"
Notes: This release consists of 4 New features and Improvements. Use the page navigation section ...
Release 2024.12.2 "Dutch Pancakes"
Notes: This release consists of 1 Improvement. **This release WILL require you to update your h...
Release 2024.11.2 "Black Eyed Peas"
Notes: This release consists of 2 New features and Improvements. **This release WILL require an...
Release 2024.11.1 "Adobo"
The Adobo release includes new modules for locations that provide delivery. If you have a locati...
Release 2024.10.2 "Zion"
Notes: This release consists of 2 New features and Improvements. **This release WILL require an ...
Release 2024.10.1 "Yorkshire"
Notes: This release consists of 3 New features and Improvements. **This release WILL require you...
Release 2024.9.2 "Xenia"
Notes: In this release we've focused on enhancing the system's flexibility by expanding context...