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Welcome to Ingage Scheduling

Ingage Scheduling For Management

What can you do with Ingage Scheduling? Ingage Scheduling makes it easy to build, manage, and sh...

Updated 1 month ago by Cheryl Fuhrmann

How to use Shift Hub

Ingage Scheduling For Staff

This document explains how to use ShiftHub to request shift swaps or give away shifts with other ...

Updated 2 months ago by Cheryl Fuhrmann

Managing ShiftHub

Ingage Scheduling For Management

What Is ShiftHub? ShiftHub is the area of the Scheduling system where managers review and manage...

Updated 2 months ago by Cheryl Fuhrmann

How to Read the Schedule View

Ingage Scheduling For Staff

Schedule View gives employees a clear, week-by-week look at the full team schedule. This view is ...

Updated 2 months ago by Cheryl Fuhrmann

How to Edit an Employee

Ingage Scheduling For Management

Employee information in Ingage Scheduling is primarily managed through Sail Backoffice. Most empl...

Updated 2 months ago by Cheryl Fuhrmann

Managing Time Off Requests

Ingage Scheduling For Management

Managing Time Off Requests allows managers to review, approve, or deny employee requests so they ...

Updated 2 months ago by Cheryl Fuhrmann

How to Create Schedule Templates

Ingage Scheduling For Management

Schedule Templates help you build schedules faster and more accurately by reusing shifts that sta...

Updated 2 months ago by Cheryl Fuhrmann

How to Invite Employees to Ingage Scheduling

Ingage Scheduling For Management

Whether your location is new to Ingage Scheduling or you’re onboarding a new hire, employees must...

Updated 2 months ago by Cheryl Fuhrmann

How to Configure Skill Levels

Ingage Scheduling For Management

Skill Levels are created in Sail Backoffice Skill Levels allow you to assign a proficiency level...

Updated 2 months ago by Cheryl Fuhrmann

Rekey FAQs

Access the rekey submission form here: Rekey Authorization What is a rekey? In layman's term...

Updated 2 months ago by Ben

Discount Fee Method: Daily vs. Monthly

Introduction You have two options to choose from in deciding when you want the payment processer...

Updated 2 months ago by Maya Byers

PCI Compliance for Sail/EMV/Swipe

Payments PCI Compliance

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...

Updated 2 months ago by Maya Byers

Handheld Portal - TransIT

Payments

Step 1 - Login Website - https://merchantcenter.transit-pass.com/jsp/vt/logout.action  Passwo...

Updated 3 months ago by Maya Byers

Surcharging in the MX Virtual Terminal

Payments Surcharge

Introduction This is guide will explain how to use the MX Virtual Terminal with surcharging.  I...

Updated 3 months ago by Maya Byers

Surcharging FAQs

Payments Surcharge

What is the credit card surcharge and how does it benefit me? For all credit card transactions (...

Updated 3 months ago by Maya Byers

Surcharge POS 3x4 Pro-Print

Payments Surcharge

Downloadable Print for Surcharge Notice: Surcharge POS 3x4 Pro-Print.pdf

Updated 3 months ago by Maya Byers

Release 2025.10.1 "Yellowtail"

Sail POS: Release Notes 2025

Notes: This release consists of a few fixes **This release will NOT require a handheld update** ...

Updated 3 months ago by Cheryl Fuhrmann

Set up in Ingage Scheduling

Ingage Scheduling Customer Set up

This guide walks you through the key items that should be set up in Ingage Scheduling before you ...

Updated 3 months ago by Cheryl Fuhrmann

Set up in Sail Backoffice

Ingage Scheduling Customer Set up

This document explains the items that must be configured in Sail Backoffice before executing the ...

Updated 3 months ago by Cheryl Fuhrmann

Release 2025.12.3 "Enchanted Eve"

Sail POS: Release Notes 2025

This release includes a few behind-the-scenes updates, but we thought it would be a great opportu...

Updated 3 months ago by Cheryl Fuhrmann