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Welcome to Ingage Scheduling
What can you do with Ingage Scheduling? Ingage Scheduling makes it easy to build, manage, and sh...
How to use Shift Hub
This document explains how to use ShiftHub to request shift swaps or give away shifts with other ...
Managing ShiftHub
What Is ShiftHub? ShiftHub is the area of the Scheduling system where managers review and manage...
How to Read the Schedule View
Schedule View gives employees a clear, week-by-week look at the full team schedule. This view is ...
How to Edit an Employee
Employee information in Ingage Scheduling is primarily managed through Sail Backoffice. Most empl...
Managing Time Off Requests
Managing Time Off Requests allows managers to review, approve, or deny employee requests so they ...
How to Create Schedule Templates
Schedule Templates help you build schedules faster and more accurately by reusing shifts that sta...
How to Invite Employees to Ingage Scheduling
Whether your location is new to Ingage Scheduling or you’re onboarding a new hire, employees must...
How to Configure Skill Levels
Skill Levels are created in Sail Backoffice Skill Levels allow you to assign a proficiency level...
Rekey FAQs
Access the rekey submission form here: Rekey Authorization What is a rekey? In layman's term...
Discount Fee Method: Daily vs. Monthly
Introduction You have two options to choose from in deciding when you want the payment processer...
PCI Compliance for Sail/EMV/Swipe
Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...
Handheld Portal - TransIT
Step 1 - Login Website - https://merchantcenter.transit-pass.com/jsp/vt/logout.action Passwo...
Surcharging in the MX Virtual Terminal
Introduction This is guide will explain how to use the MX Virtual Terminal with surcharging. I...
Surcharging FAQs
What is the credit card surcharge and how does it benefit me? For all credit card transactions (...
Surcharge POS 3x4 Pro-Print
Downloadable Print for Surcharge Notice: Surcharge POS 3x4 Pro-Print.pdf
Release 2025.10.1 "Yellowtail"
Notes: This release consists of a few fixes **This release will NOT require a handheld update** ...
Set up in Ingage Scheduling
This guide walks you through the key items that should be set up in Ingage Scheduling before you ...
Set up in Sail Backoffice
This document explains the items that must be configured in Sail Backoffice before executing the ...
Release 2025.12.3 "Enchanted Eve"
This release includes a few behind-the-scenes updates, but we thought it would be a great opportu...