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How to remove CC Tip Fee

Sail POS: Backoffice Staff

Removing Credit Card Tip Fee Log In to Backoffice Click on the Staff tab along the top Click...

Updated 1 year ago by Cheryl Fuhrmann

How to edit Time Card

Sail POS: Backoffice Staff

Timecard section in Backoffice You can now use the Timecard section in Backoffice to more easi...

Updated 1 year ago by Cheryl Fuhrmann

How to set up timed menu items for Online Ordering

Sail POS: Backoffice POS: Online Ordering

This document will show you how to set up timed menus for online ordering In the example below t...

Updated 1 year ago by Sean Fuhrmann

How to create a Carousel Digital Sign

Sail POS: Backoffice POS: Online Ordering

This document will walk you thru the steps of creating a carousel digital sign for Online Orderin...

Updated 1 year ago by Sean Fuhrmann

How to check a gift card balance in Backoffice

Sail POS: Backoffice POS: Gift Cards

This document will show how to check the balance of a gift card in Backoffice. If you'd like to ...

Updated 1 year ago by Cheryl Fuhrmann

Online Order Throttling

Sail POS: Backoffice POS: Online Ordering

This document will walk you thru different ways to set rules around your online order time How...

Updated 1 year ago by Cheryl Fuhrmann

How to create a gift card button

Sail POS: Backoffice POS: Gift Cards

This document will detail how to make a button for a gift card purchase. Creating the gift car...

Updated 1 year ago by Cheryl Fuhrmann

How to adjust Terminal Settings/Defaults

Sail POS: Terminals Management Functions

This document will detail the terminal settings page and show how to change system defaults on th...

Updated 1 year ago by Cheryl Fuhrmann

How to create an All Day Count

Sail POS: Kitchen Display System (KDS)

This document will show you how to create an All Day Count item for the Kitchen Video Screens ...

Updated 1 year ago by Cheryl Fuhrmann

KVS Options

Sail POS: Kitchen Display System (KDS)

When using Kitchen Video Screens (KVS) there are a couple different options on the way that it ca...

Updated 1 year ago by Cheryl Fuhrmann

KVS Ticket Automation

Sail POS: Kitchen Display System (KDS)

What is Ticket Automation? Ticket automation on a kitchen video system (KVS) for restaurants ref...

Updated 1 year ago by Cheryl Fuhrmann

Pass the Puck

Sail POS: Kitchen Display System (KDS)

This document will show you how to configure a Pass the Puck station collection, and what it look...

Updated 1 year ago by Cheryl Fuhrmann

Release 2024.12.1 "Cheeseburger"

Sail POS: Release Notes 2024

Notes: This release consists of 4 New features and Improvements. Use the page navigation section ...

Updated 1 year ago by Cheryl Fuhrmann

Payroll Report

Focus POS User Guide Reports

This article provides instruction on how to produce a payroll report in Focus POS. For informa...

Updated 1 year ago by Regan

Audit Report

Focus POS User Guide Reports

This article provides instruction on how to produce a payroll report in Focus POS. For informa...

Updated 1 year ago by Regan

Creating a New Report

Focus POS User Guide Reports

  Step 1 Scroll down to an empty report slot and under Type, click the down arrow to choose t...

Updated 1 year ago by Paul Dennis

Modifying a Report

Focus POS User Guide Reports

Step 1 On the order access screen click the Wrench icon. Step 2 Click the Setup ...

Updated 1 year ago by Paul Dennis

Emailing or Printing Out Reports

Focus POS User Guide Reports

Step 1 On the order access screen click the Wrench icon. Step 2 Clic...

Updated 1 year ago by Paul Dennis

Accessing Reports

Focus POS User Guide Reports

To access the Reports window in Focus POS: 1. Log in to the back office by clicking the wrench i...

Updated 1 year ago by Regan

Adjusting Availability

Focus POS User Guide Focus Online Ordering

Log in remotely to the Focus server through Splashtop From the menu bar in back office, navigate...

Updated 1 year ago by Nathan Bock