Search Results

The Product Mix of Prompted Modifiers Report shows how often each prompted modifier was used for each menu item that contains prompted modifier sets.It helps identify which modifier choices are most popular, which items drive the most modifier activity, and wh...

The Prompted Modifier Sets Usage Report shows how often specific modifier choices are used when employees ring in items. Since each modifier set is preconfigured in the system and attached to items, this report helps you see the most commonly selected options ...

The Sales Accountability Report is used to reconcile server/bartender/employee sales and payments against their “accountable” totals. It ensures all sales, comps, outs/ins, and payments are properly accounted for and shows what each employee is responsible for...

The Sales Accountability Cumulative Report is used to reconcile sales and payments across a longer date range. Unlike the standard Sales Accountability Report, which shows day-by-day sections, this version adds everything together into one line per employee fo...

The Sales by Item Category Report shows sales activity summarized by item category within broader reporting groups (such as Food, Liquor, Beer, Beverages, etc.). It helps managers quickly see which categories are driving sales, how much volume is being sold, a...

The Sales Period Report provides a summary of all sales activity for any selected date range.It is most often used to review monthly sales and prepare tax filings by showing total taxable and non-taxable sales, tips, discounts, and payments.This report uses th...

The Sales Report by Day lets you run sales for any date range and see net sales broken down by reporting group (Food, Liquor, Beer, etc.) across up to 7 day columns: If you run it for fewer than 7 days, unused columns will be blank. If you run it for...

The Customer Account Activity Report shows the full activity history for all customer accounts during a selected date range. It provides a detailed ledger of invoices, payments, tips, and balance changes so you can see exactly how each customer account balance...

The Sales Report by Order Type shows your net sales broken down by order type (like Dine-In, To-Go, Bar, Delivery, Customer Account, etc.). It helps you see which order types bring in the most revenue and how sales, non-sales, and charges are distributed acros...

The Sales vs Labor by Hour Report compares hourly sales performance against labor costs, helping you visualize how efficiently labor is being used throughout the day. You can choose to view the data by hour, half-hour, or quarter-hour, depending on how detail...

The Server Close Report shows all sales and payment activity for one employee’s shift close.It’s used to confirm the total cash that must be turned in, verify all sales and tips, and ensure that each server’s drawer balances correctly before performing the Dai...

The Phone List Report provides a quick, printable directory of all employees who have a phone number entered in their Employee Details section of Backoffice.It’s a simple reference tool designed to make it easy for managers or staff to contact team members dir...

The Time Clock Audit Report shows all clock-in and clock-out changes made for employees during the selected date range.It’s designed to help managers track edits, deletions, and schedule overrides—making it easy to verify accuracy and identify manual changes t...

The Time Card Report provides a detailed look at employee time punches for a selected date range.This report is most commonly used to review daily punches, confirm clock-ins and clock-outs, and identify any punches that may need manager attention or correction...

Notes: This release consists of 4 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2025.11.1** If you would like any a...

Notes: This release consists of 2 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2025.7.3** If you ...

This document will walk you thru the two ways to submit a tip out to another employee. The Submitted Tipout feature allows team members to transfer a portion of their tips to another employee, ensuring accurate tip reporting and fair payroll distribution. Her...

Notes: This release consists of 2 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2025.7.4** If you would like any ad...

Notes: This release consists of some fixes **This release WILL require a handheld update to version 2025.8.1** Fixes Fixed an issue where a charge would still appear on the check after reopening an order but wasn’t included in the total amount due. R...

Notes: This release consists of 1 Improvements and many fixes as part of our ongoing effort to make Sail smoother and more dependable If you would like any additional information or help setting up any of these new features, please contact support at:Support@...