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This guide explains how to create and manage Email Campaigns to promote specials, events or updates.  Key Terms:  Email Campaigns: Scheduled Emails sent to engage customers with promotions, events or business updates.  Email Templates: Pre-designed email la...

Click Quick Order on the default screen    Click Charge Tab   Click on one of the Refund Buttons   Enter the amount of the refund  Note: The balance will be a negative number   Click payment button   Choose the payment

This will walk through how to see your sales on a handheld. The Server report shows your sales, payments and the amount you owe since your last server close, so you can check everything before you close out. You can also print it on your receipt printer. If yo...

Notes: This release consists of 2 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require a handheld update** If you would like any additional informa...

Exit Sail Software On the Log In screen enter 987654321 Enter   On any other screen, click and hold Log Out button and enter 987654321 Enter   Start Up Sail Software from the desktop Click the Sail Icon

When pressing and holding on a menu item a recipe of the menu item can be added and printed out.   Log in to Backoffice Click the POS Icon   Navigate to the menu item you want to add a receipt to Click on the Advanced Tab   Scroll down to Item ...

Create Refund Click Quick Order on the default screen    Click Charge Tab   Click on one of the Refund Buttons   Enter the amount of the refund  Note: The balance will be a negative number     Apply a credit card to refund from the previous...

Notes: This release contains a new payroll report.  **This release WILL require a handheld update to version 2025.4.2** If you would like any additional information please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. Payro...

Notes: This release consists of 1 Report Improvement  **This release will NOT require a handheld update** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) ...

Notes: This release consists of 2 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2025.5.2** If you ...

Notes: This release consists of 4 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2025.6.1** If you ...

Notes: This release consists of 1 New feature and many fixes.  **This release WILL require a handheld update to version 2025.6.2** If you would like any additional information or help setting up any of these new features, please contact support at:Support@in...

Notes: This release consists of 4 New Features and Improvements and many fixes. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2025...

This document will show you what it looks like in Backoffice and on Reports when a customer makes an Deposit Payment The customer is added to the order. (You can see the customers name as the Table Name.)Use the "Account Deposit" or "Deposit Payment" or "Ho...

This document will show you what it looks like when a customer has a balance on their account and they come in to make a payment towards their account Backoffice --> CRM --> CustomersFind the customer you are looking for You will notice here that Barry Bond...

This document will show you what is looks like when a customer redeems their deposit and applies it towards their bill on event day.  Backoffice --> CRM --> CustomersFind the customer you are looking forYou will notice that Dawn Stewart has an account Bal...

This document will show you what it looks like when a customer puts their bill on their customer account to pay for at a later date.  Backoffice --> CRM --> CustomersFind the customer you are looking forYou will notice that Abby has a credit limit of $1000T...

The Customer Statement report provides a summary of all invoices, payments, and balances for a customer within a selected time period. This report is commonly used for customer billing, account reconciliation, and tracking outstanding balances. Where to fin...

The Customer Account Transactions report shows all times a customer account was used as the tender to pay for items or redeem deposits. This allows you to track account-based payments, verify balances, and monitor when and how accounts were used across a selec...

Click the Rewards button   Click the Lookup button   Type the member's name, phone number, email or card number and click the member in the Members list to add them to the order   Click on the member who has the rewards discount   Click on the reward disco...