Focus Signature Capture Setup

Knowledge Based Article: Signature Capture Setup

Focus allows a customer to sign the screen with their finger when utilizing the Signature Capture options. Signature Capture can be configured for individual Locations. Below details how to configure Signature Capture.

Restrictions: Build 17.5.11 or higher required

***Make sure no "/" or "\" characters are in the payment name (i.e. M/C is invalid)

Enhancement version 10.1.190212 - Station override for Tip Prompt/Sig Capture see below

Process

Step 1: Configure Miscellaneous> Credit/Gift/Loyalty/Customer

• Navigate to Miscellaneous>Credit/Gift/Loyalty/Customer>CreditCard/PMS
• Select Wait While Authorizing
• Select Print Option After Authorizing
• DO NOT SELECT "Close After Authorizing"

Step 2: Configure the Locations using Signature Capture 

• Navigate to Locations>Locations
• Select Signature Capture in the options for all Locations using Signature Capture
• If a tip prompt is desired, select Tip prompt
• 
• If using "Tip Prompt" navigate to Locations>Locations>Guest Check Footer and configure default tip rates for the customer to select for each Location
• 
• Note: "No Thanks" and "Custom Amount" will be available by default when using Tip Prompt

Step 3: Configure Job Rights 

• Navigate to Employees>Jobs>Rights
• Turn on the Job Right: Checks-Email for all Jobs using Signature Capture
• If not using TIP PROMPT on Signature capture, JR Payments-Edit Tip Immediately is required to be turned off.

Step 4: Configure Signature Capture Screens

• By default, the signature capture screens will utilize the "theme back" image in the image directory. If you wish to customize the Tip Prompt screen or the Signature Capture screen, you can create images that will override the default screens
• Create the Tip Prompt background image
  • Create a 800x800 png file in Paint with the desired color, text and images
  • Name the file themeselecttipsbackground.png
  • Place the file in the images directory
• Create the Signature background image
  •  Create a 800x800 png file in paint with the desired color, text and images
  • Name the file themesigcapturebackground.png
  • Place the file in the images directory

Step 5: Configure Tip Prompt Button Format

• The three configured tip prompt buttons can be formatted to a specific button format (No Thanks and Custom Amount are hard-coded.)
• Navigate to Miscellaneous>General>ScreenLayout
• In the Other Commands list under "Sig Cap Tips Format", select the format you wish to use
• 
• Select Save and Close

Enhancement version 10.1.190212 - Station override for Tip Prompt/Sig Capture

• 

• Locations|Station option for Tip Prompt and Signature Capture with option of 
  • Unused (Solid Square) - Uses Location Setting
    • 
  • Active (Checkmark - Tip Prompt or Sig Capture override ON) Will always Tip Prompt/Sig Capture
    • 
  • Inactive (Unchecked/Blank - Tip Prompt or Sig Capture override OFF) Will Never Tip Prompt/Sig Capture
    •