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Focus POS User Guide

User Guide for Focus POS Users for self troubleshooting.

Front of House Order Entry

How To Clock In & Out Of The System

To Clock In to the System Step 1 On the order access screen click the clock icon...

Create and View Open Checks

Creating a Check Step 1 Enter access code in the order access screen ...

Delete a Menu Item That Has Not Been Sent to the Kitchen or Bar Printer

Step 1 In the check that is open highlight the menu item that needs to be deleted....

Modify a Menu Item

Step 1 Highlight the menu item you want to modify. Step 2 Click on Modify Item. ...

Hold and Fire Menu Items

Step 1 Click on the menu items that you want to hold.   Step 2 Click the hold b...

Delay Send Menu Items

Step 1 Click on the menu items you want to delay send. Step 2 Click on the Delay Send but...

Split a Check - Before Order

Step 1 Click on menu items. Step 2 Click Split button (to go up to the next seat number) ...

Split a Check - After Order

Step 1 Open the check you want to split. Step 2 Click Split button. ...

Split a Single Menu Item on Split Check

Step 1 From Split Check screen click on the item and click on the Split Item button. Step...

Transfer a Check to Employee, Table & Item

Step 1 Open the check you want to transfer. Step 2 Click Transfer and select h...

Payment with Cash, Credit Card & Gift Card

Step 1 Open the check you want to make a payment on. Step 2 Click PMNTS & Discounts butto...

Split Payments on a Check

Step 1 Open the check you want to make a payment on.   Step 2 Click PMNTS & Discounts butt...

Edit Your Credit Card Tips

To Enter Credit Card Tips Step 1 On the Order Access Screen enter in your access ...

Printing a Credit Card Voucher

Step 1 From Edit Tips screen, click Voucher button.

Reprint a Check

Step 1 Click Functions or Open Checks on the table screen. ...

Run a Checkout Report

Make sure all checks are closed and all tips have been entered, including zero balance ...

Front of the House Special Functions

Manager Functions in Order Entry

Employee Management & Training Mode

Time Card - Adding and Editing Time Cards

Menu Building

Discounts

Reports

Credit Cards

Gift Cards

Close Day

Removing Credit Card Tip Fees

This document contains information on how to remove credit card tip fees in Focus POS systems. S...