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This document will show you how to create a Shortcut A shortcut is a set of actions that can occur with 1 button click How to create a new Shortcut Backoffice --> POS Right Click on the category you'd like to add the shortcut to Shortcuts ca...

This document will show you how to configure a BOGO (or 2 for 1) discount This can be used when the happy hour special is "buy one drink and get a second drink for free" First name the button BOGO (or 2 for 1) An optional Description: Buy one item get a s...

This document will show you how to configure a "Double up for a Buck" discount This can be used when the happy hour special is "buy one drink and get a second drink for $1" First name the button Double up for a Buck An optional Description: Buy one bottle...

This document will show you how to create a shortcut with a food special that rings in multiple items and then discounts it This can be used when the you have a food special for ringing in multiple menu items and get another food item for free First name t...

This document will show you how to configure the Speed Rails on the Terminal Speed rails are fixed bars at the bottom and/or right side of the terminal screen that buttons can be added to that are visible regardless of which tab is selected.  This is great...

The Batch Report by Date provides a detailed summary of all card transactions that were grouped (or “batched”) together on a specific date. This report helps you verify sales, tips, card types, and totals, and ensures your batch was successfully settled with t...

The Gift Card Funding Report shows the net balances owed between store locations when gift cards are sold in one store but redeemed in another. Instead of listing every gift card transaction, this report consolidates activity for the selected time period and d...

The Gift Card Report provides a detailed record of every gift card transaction within the selected time period. This report lists each activation, increment, redemption, or void transaction individually. Where to find the report Backoffice --> Reporting ...

The Payment Details Report provides a detailed record of all payments received during a selected date range. It breaks down payments by type (cash, check, credit card, gift card, delivery services, etc.) and shows individual transactions processed by employees...

The Discount Audit Report shows every discount applied within a selected date range. It helps managers track which discounts were used, by whom, and for which items, ensuring that discounts are used correctly and employee discounts are monitored. Use this gui...

The Discount Audit by Server Report shows all discounts applied by employees within a selected date range, organized by server. This report makes it easy to see which discounts each server used, how often, and the total value of those discounts. Where to fi...

The Discount Summary Report provides an overview of all discounts applied within a selected date range. It shows both a summary by discount type and a summary by employee, making it easy to track overall discount activity and usage across the organization. ...

The Void and Comp Summary Report provides an overview of all voids and comps processed within a selected date range. It shows how many voids and comps occurred, the reasons recorded, the employees who applied them, and the total dollar impact. This report help...

The Void and Comp Audit Report provides a detailed record of every void and comp processed within a selected date range. Unlike the Void and Comp Summary Report, which shows totals and averages, this report lists each transaction individually. It allows manage...

The Labor Percent Report shows the relationship between labor costs and sales for a selected date range. It breaks down hours and costs by job role, making it easy to track how much each department contributes to total labor cost and how labor compares to sale...

The Ingredient Usage Report shows how often each ingredient was added, modified, or removed during the selected time period. It only includes items from the “All Ingredients Modifier Set.” This report helps track customer preferences, manage inventory, and red...

The Ingredient Usage by Server Report shows how often each ingredient was added, modified, or removed, but breaks the results down by server instead of combining them into a single list. This makes it easy to see which employees are customizing orders most fre...

The Item Sales Report by Employee is most often used for contests or sales challenges (for example, tracking which employee sold the most desserts during a time period). It allows restaurants to compare sales performance by employee, by item, or by location. ...

The Menu Engineering Report shows how menu items are performing based on both profitability and popularity. Items are categorized into groups (Stars, Plowhorses, Puzzles, Dogs) so you can quickly identify which dishes should be promoted, priced differently, re...

The Product Mix Report provides a detailed breakdown of every item and modifier sold during the selected date range.It’s the most commonly used sales report for reviewing menu performance, analyzing pricing accuracy, and identifying top- and low-selling items ...