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This will walk through the process of starting a table on a terminal.  Please click this link if you'd like to see how to start a table from a handheld. There are 3 most common ways to start a table from the terminal. Table View Screen New Order Qui...

This will walk you through how to modify a table on a terminal after it has been created. If you'd like to see how to modify a table on the handheld please click the link. On a terminal  The table number, guest count, type of order, server name, and name of...

This document will show you how to edit items on the order in the "More" screen Select and item on the check and press the “More” button on the bottom toolbar of the order entry screen. Once selected you will see this screen ...

This document will show how to print a receipt from a terminal. There are many way From Order Entry Screen From Tools Screen From Table View Screen From Order View Screen Order Entry Inside the order you can press the Receipt button on the bott...

This document will detail how to close a table/order from a terminal To see how to close a table/order from a handheld please click the link To close a table or an order you will need to locate the order you would like to close. Once it has been located, pay...

This document will show how to open an order that was placed earlier. There are 2 ways to find orders on the terminal Orders View Screen Table View Screen Orders Screen Go to the orders screen.   Look for and select the ...

This document will show you how to view your open orders. The orders screen can be opened by pressing the orders button. If you want more information on all the functions of the orders screen, see the Orders Screen Article. (This button can be found on most...

This document will show you how to view your open orders. The orders screen can be opened by pressing the orders button. If you want more information on all the functions of the orders screen, see the Orders Screen Article. (This button can be found on most o...

This document will show how to view someone else's orders. Open the orders screen.   Select the button on the top that shows your name   Select the server you would like to view from the list. ...

This document will show how to transfer an order to another server. There are three ways to transfer an order to a different server on the terminal. From Orders Screen  From Order Entry  From Tools Screen Orders Screen Select the orders screen. ...

This document will show how to combine orders. There are two ways to combine orders on the terminal The Order Screen The Table View screen From Orders Screen Find the orders you would like to combine on the orders screen.   Select each ord...

This document will show how to change a table number or move an order to a another table. There are four ways to change a table number In the Table View Screen In the Orders View Screen In the Order Entry Screen In the Tools Screen in an order Table ...

This document will show how to sort orders in the Order View Screen First open the orders screen.   You will see all of your orders in the middle of the screen. To rearrange/sort the orders select the Sort By button in the top ...

This document will show the tools editing feature. The “Tools” button is on the bottom toolbar of the order entry screen. Once selected the tool options will appear. Receipt Printing All ...

This document will show how to add manager rights to an open screen.  On most of the screens in the Sail interface you will see a logout button on the bottom left corner.   Press and hold the log out button and a prompt will appe...

This document will show how to void a cash payment First you need to find the closed order, navigate to the orders screen and select the middle showing button to toggle it to closed orders. Locate the order you would like void the payment on then doubl...

This document will detail how to enter tips on a Terminal To see how to edit tips on a handheld please click the link Credit card tips Note: Cash tips do not need to be added to each transaction manually, There is a prompt during clock out of all tippable e...

This document will detail how to make a new PLU. There are two ways to make a new PLU. You can duplicate an existing PLU then modify it, or create a brand new PLU. The process is the same for both PLUs and modifier PLUs. The difference between a PLU and a mod...

This page will detail the advanced tab on PLUs settings. This tab has many of the PLU settings. It has a variety of different functions from making server notes visible on customer receipts, to deciding sort order, or making it a refund button. This tab can...

This document will detail the online ordering tab in PLUs   Select this checkbox if you want the item to be available for online ordering. Note the Category the item is in must also be available in online ordering for the item to populate...