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Rollover/Prior Payments
This document will show reporting for when a payment on an order is rolled over to the next day. Rollover/Prior Payments on Auto Close Previously if you had a partial payment on a table that was going to rollover to the next day, it would stop the close. ...
Release 2024.2.2 "Irondequoit"
Notes: This release consists of 6 new features and improvements. **This release WILL require you to update your handheld to version 2024.2.2** If you would like any additional information or help setting up any of these new features, please contact support a...
Credit Card Re-Apply
This document will show you videos of different real world scenarios to use Credit Card Re-Apply. Think of Credit Card Re-Apply as selecting a card again from a list of stored cards for that day. If you select a card to make an additional payment or a ref...
Credit Card Re-Apply Expanded version
This document give a full explanation of how to use Credit Card Re-Apply and will show you videos of different real world scenarios to use CC Re-Apply. Things to keep in mind: Think of credit card Re-Apply as selecting a credit card again from a list of st...
Release 2024.3.1 "Jonkoping"
Notes: **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. KVS: "Wheel...
Payroll Report
The Payroll Report provides a detailed breakdown of employee hours, wages, tips, and sales for a specific pay period. It helps managers verify payroll accuracy, review employee performance, and prepare for payroll processing. This report will show you each ...
Payroll Report w/Overtime
The Payroll Report with Overtime provides a detailed breakdown of employee hours, wages, tips, and sales for a specific pay period. It is almost identical to the standard Payroll Report, but includes additional columns to break out overtime hours and overtime ...
Payroll Summary
The Payroll Summary Report provides a consolidated overview of employee payroll for a specific pay period. It summarizes regular and overtime hours, pay, tips, and sales for each employee, along with a breakdown by job role. This report is especially useful fo...
Payroll Summary w/Tip Details
The Payroll Summary Report with Tip Details provides a high-level payroll summary by employee, including hours, pay, sales, and a detailed breakdown of tips. It combines payroll, sales, and tip distribution into one report, giving managers a complete picture o...
Release 2024.3.2 "Kokomo"
Notes: This release consists of Online Ordering Improvements. This release will NOT require you to update your handheld. If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.co...
How to create a Carousel Digital Sign
This document will walk you thru the steps of creating a carousel digital sign for Online Ordering Step 1: Upload images POS --> Online Ordering --> Carousel Setup --> Media Tab Click Add new record Name the image Click "Choose File" to find the image...
How to set up timed menu items for Online Ordering
This document will show you how to set up timed menus for online ordering In the example below the store has breakfast only available from 8am-10am, then after 10am breakfast stops and the rest of the menu is available. Step 1: Create Item Filters Navi...
Release 2024.4.1 "Lima"
Notes: Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2024.4.1** If you would like any additional information or help se...
How to Edit button size and font
This document will show you how to change the button, font, and image sizes on the buttons. Note: This will only adjust the tabs and item button sizes on the order entry screen. It will not adjust system buttons around the perimeter of that screen. Nor will i...
How to configure Cash Discounting
This Document will show you how to configure Cash Discounting in Backoffice Make sure the tender types are set up accordingly POS --> System Setup --> Tenders You should have 2 different cash tender types set up the exact same way. One named "Cash" ...
Release 2024.4.2 "Melbourne"
Notes: Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of ...
Release 2024.5.1 "Nineveh"
Hello All, In this release, you won't find any new visible changes. However, we've been hard at work on integrating with Restaurant 365, among other behind the scenes improvements and optimizations. While its not quite ready yet, stay tuned for more...
Release 2024.5.2 "Owatonna"
Notes: This release consists of 1 Improvement and a few fixes. **This release will NOT require you to update your handheld** If you have any questions, please contact support at:Support@ingageit.com or call (612) 861-5277 Improvements 1. KVS: "As App" n...
Release 2024.6.2 "Quamba"
Notes: This release consists of 6 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require you to update your handheld** If you would ...
How to Split & Un-split an item on the terminal
This document will show you how to Split and then Un-split an item on the terminal How to Split an item Log into the table. If there is only 1 guest on the order you will need to change the guest count first before splitting the item. Otherwise the termina...