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Notes: This release consists of 1 Improvement.  **This release WILL require you to update your handheld to version 2024.12.2** If you would like any additional information please contact support at: Support@ingageit.com or call (612) 861-5277 Improvements...

Notes: This release consists of 4 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require your handheld to update to version 2024.11.3** ...

Please email all gift card inquiries to maya@ingageit.com 1. Card Color Please let us know what color cardstock you would like your design printed on White (our most popular option!) Gold Silver 2. Print Design Selection Please let...

Introduction  This document will guide you in how to access your statements in MX Merchant (MXM). Accessing Your Statements Step 1 - Login to MXM Go to www.mxmerchant.com and login using your credentials. If you do not have credentials, request your user...

Downloadable Print for Surcharge Notice: Surcharge POS 3x4 Pro-Print.pdf

Cash Discount Definition A "cash discount" is a reduction in price offered to customers who pay with cash, check, or other non-card payment methods. The listed price reflects the credit card or "non-cash" price, and the discount is applied at the time of pa...

Credit Card Surcharge Definition A "credit card surcharge" is an additional fee charged to customers who choose to pay with a credit card. It offsets the cost of credit card processing. It must comply with card brand rules, state laws, and be transparently di...

True Cash Discount Checklist.pdf

Credit Card Surcharge Checklist.pdf

This document will show how to configure surcharging in Backoffice Inactivate NCA or OPF POS --> Settings --> Charges --> Auto Charges Tab Use the pencil to edit the old offset model (either, NCA or OPF) Uncheck the active and always apply checkboxes ...

Notes: In this release we made some improvements to our Scheduled orders feature so it will explain how to use it. **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of these new ...

This document will show you how to change an individuals hourly pay rate How to edit pay ray Backoffice --> Staff --> Employees Click the pencil next to the employee you'd like to edit Click on the Job Roles Tab Click on the pencil next to the job rol...

This document will show you how to edit all employees minimum wage at one time How to edit minimum wage Log into Backoffice --> Staff --> Settings In the box next to minimum wage, update the amount to the current minimum wage Click save ANY employee...

Remove NCA from Focus POS   Click the Wrench Icon Click Setup and Enter access code Click Miscellaneous Click Credit/Gift/Loyalty/Customer Under Advantage Program Change the Rate % to Zero Save Click Locations (top center) Scroll down to locat...

Click the Wrench Icon Click Setup and Enter access code Click Order Entry (top right) Scroll down to order Type Under Computation Method Click None Under Guest Check Name Remove text Do this for all order types that have this fee Save Click...

Introduction A credit card batching schedule involves the systematic grouping of multiple transactions into a single batch for processing. It breaks down into six simple steps: Transaction Initiation: Purchases or payments are made. Batching: Transactions...

Notes: This release consists of 5 New Features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require you to update your handheld** If you would ...

Notes: This release consists of 3 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2025.1.1** If you would l...

Introduction  Most EVPay compliance steps for PCI take just 10-15 min.  What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is mandated by credit card companies and the payment network to ensure the security of credit card transact...