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Hello All The Carthage release went live this morning.  This release only contains minor bug fixes as we are working on an updated Kitchen Video System.  Stay tuned for more information on what's in store.   Handheld Update: This release will NOT require a ...

Hello All With this release we are continuing to focus on our Kitchen Video System.  We took the current KVS and rebuilt it from the ground up on a new platform and gave it a fresh look to align with the terminals. Now that we have it rebuilt we'll be adding...

Notes: **This release WILL require you to update your handheld to version 2024.1.2** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features...

Notes: **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. Gift Card R...

This document will show you how to create Item Filters To Navigate to Items filters POS --> Settings --> Item Filters To create a new Item Filter Click + Add a new record Name the filter Item filters can be created in many different ways.  ...

Notes: This release consists of 3 feature Improvements.  **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com o...

This document will show reporting for when a payment on an order is rolled over to the next day. Rollover/Prior Payments on Auto Close Previously if you had a partial payment on a table that was going to rollover to the next day, it would stop the close. ...

Notes: This release consists of 6 new features and improvements. **This release WILL require you to update your handheld to version 2024.2.2** If you would like any additional information or help setting up any of these new features, please contact support a...

This document will show you videos of different real world scenarios to use Credit Card Re-Apply. Think of Credit Card Re-Apply as selecting a card again from a list of stored cards for that day.  If you select a card to make an additional payment or a ref...

This document give a full explanation of how to use Credit Card Re-Apply and will show you videos of different real world scenarios to use CC Re-Apply. Things to keep in mind: Think of credit card Re-Apply as selecting a credit card again from a list of st...

Notes: **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. KVS: "Wheel...

The Payroll Report provides a detailed breakdown of employee hours, wages, tips, and sales for a specific pay period. It helps managers verify payroll accuracy, review employee performance, and prepare for payroll processing. This report will show you each ...

The Payroll Report with Overtime provides a detailed breakdown of employee hours, wages, tips, and sales for a specific pay period. It is almost identical to the standard Payroll Report, but includes additional columns to break out overtime hours and overtime ...

The Payroll Summary Report provides a consolidated overview of employee payroll for a specific pay period. It summarizes regular and overtime hours, pay, tips, and sales for each employee, along with a breakdown by job role. This report is especially useful fo...

The Payroll Summary Report with Tip Details provides a high-level payroll summary by employee, including hours, pay, sales, and a detailed breakdown of tips. It combines payroll, sales, and tip distribution into one report, giving managers a complete picture o...

Notes: This release consists of Online Ordering Improvements.  This release will NOT require you to update your handheld. If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.co...

This document will walk you thru the steps of creating a carousel digital sign for Online Ordering Step 1: Upload images POS --> Online Ordering --> Carousel Setup --> Media Tab Click Add new record Name the image Click "Choose File" to find the image...

This document will show you how to set up timed menus for online ordering In the example below the store has breakfast only available from 8am-10am, then after 10am breakfast stops and the rest of the menu is available.  Step 1: Create Item Filters Navi...

Notes: Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2024.4.1** If you would like any additional information or help se...

This document will show you how to change the button, font, and image sizes on the buttons. Note: This will only adjust the tabs and item button sizes on the order entry screen. It will not adjust system buttons around the perimeter of that screen. Nor will i...