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This document give a full explanation of how to use Credit Card Re-Apply and will show you videos of different real world scenarios to use CC Re-Apply. Things to keep in mind: Think of credit card Re-Apply as selecting a credit card again from a list of st...

Notes: **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. KVS: "Wheel...

The Payroll Report provides a detailed breakdown of employee hours, wages, tips, and sales for a specific pay period. It helps managers verify payroll accuracy, review employee performance, and prepare for payroll processing. This report will show you each ...

The Payroll Report with Overtime provides a detailed breakdown of employee hours, wages, tips, and sales for a specific pay period. It is almost identical to the standard Payroll Report, but includes additional columns to break out overtime hours and overtime ...

The Payroll Summary Report provides a consolidated overview of employee payroll for a specific pay period. It summarizes regular and overtime hours, pay, tips, and sales for each employee, along with a breakdown by job role. This report is especially useful fo...

The Payroll Summary Report with Tip Details provides a high-level payroll summary by employee, including hours, pay, sales, and a detailed breakdown of tips. It combines payroll, sales, and tip distribution into one report, giving managers a complete picture o...

Notes: This release consists of Online Ordering Improvements.  This release will NOT require you to update your handheld. If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.co...

This document will walk you thru the steps of creating a carousel digital sign for Online Ordering Step 1: Upload images POS --> Online Ordering --> Carousel Setup --> Media Tab Click Add new record Name the image Click "Choose File" to find the image...

This document will show you how to set up timed menus for online ordering In the example below the store has breakfast only available from 8am-10am, then after 10am breakfast stops and the rest of the menu is available.  Step 1: Create Item Filters Navi...

Notes: Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2024.4.1** If you would like any additional information or help se...

This document will show you how to change the button, font, and image sizes on the buttons. Note: This will only adjust the tabs and item button sizes on the order entry screen. It will not adjust system buttons around the perimeter of that screen. Nor will i...

This Document will show you how to configure Cash Discounting in Backoffice   Make sure the tender types are set up accordingly POS --> System Setup --> Tenders You should have 2 different cash tender types set up the exact same way. One named "Cash" ...

Notes: Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of ...

Hello All, In this release, you won't find any new visible changes. However, we've been hard at work on integrating with Restaurant 365, among other behind the scenes improvements and optimizations. While its not quite ready yet, stay tuned for more...

Notes: This release consists of 1 Improvement and a few fixes.  **This release will NOT require you to update your handheld** If you have any questions, please contact support at:Support@ingageit.com or call (612) 861-5277 Improvements 1. KVS: "As App" n...

Notes: This release consists of 6 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require you to update your handheld** If you would ...

This document will show you how to Split and then Un-split an item on the terminal   How to Split an item Log into the table. If there is only 1 guest on the order you will need to change the guest count first before splitting the item. Select the...

This document will show you how to configure order processing fee in Backoffice Set up a tax for Order processing fee POS --> System Setup --> Taxes Create a tax type named "OPF" or "Order Processing Fee" Then on the Tax rates tab put in the same rat...

This will detail the process of Voiding or Comping an item after it has been added to a order. Voids & Comps Situations where you would use a void differs from when you would use a comp. A void is for an item that was never made and no longe...

This will show you how to Hold, Fire, or Re-fire an item How to hold an item Hold until you fire it Placing a hold on something will hold it until YOU press the fire button. This way you can put in an order for an item you don’t want to go to the kitchen ...