Search Results

This document will show how to refresh cache on your handheld. If you'd like to see how to do a Terminal Sync, please click the link.  Refreshing cache on a handheld pulls the current version of Sail from the server onto your handheld. This can be used to pu...

This document will show how to check the balance of a gift card on a handheld. If you'd like to see how to check the gift card balance on a Terminal or in Backoffice, please click the link To check the balance on the handhelds go the the more section a...

This document will show how to check the balance of a gift card in Backoffice. If you'd like to see how to check the gift card balance on a Terminal or on a handheld, please click the link   To find a gift card balance in back office go to the POS tab a...

Notes: This release consists of 6 New features and Improvements.  **This release WILL require you to update your handhelds to version 2024.1.2** If you would like any additional information or help setting up any of these new features, please contact support...

Hello All The Carthage release went live this morning.  This release only contains minor bug fixes as we are working on an updated Kitchen Video System.  Stay tuned for more information on what's in store.   Handheld Update: This release will NOT require a ...

Hello All With this release we are continuing to focus on our Kitchen Video System.  We took the current KVS and rebuilt it from the ground up on a new platform and gave it a fresh look to align with the terminals. Now that we have it rebuilt we'll be adding...

Notes: **This release WILL require you to update your handheld to version 2024.1.2** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features...

Notes: **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. Gift Card R...

This document will show you how to create Item Filters To Navigate to Items filters POS --> Settings --> Item Filters To create a new Item Filter Click + Add a new record Name the filter Item filters can be created in many different ways.  ...

Notes: This release consists of 3 feature Improvements.  **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com o...

This document will show reporting for when a payment on an order is rolled over to the next day. Rollover/Prior Payments on Auto Close Previously if you had a partial payment on a table that was going to rollover to the next day, it would stop the close. ...

Notes: This release consists of 6 new features and improvements. **This release WILL require you to update your handheld to version 2024.2.2** If you would like any additional information or help setting up any of these new features, please contact support a...

This document will show you videos of different real world scenarios to use Credit Card Re-Apply. Think of Credit Card Re-Apply as selecting a card again from a list of stored cards for that day.  If you select a card to make an additional payment or a ref...

This document give a full explanation of how to use Credit Card Re-Apply and will show you videos of different real world scenarios to use CC Re-Apply. Things to keep in mind: Think of credit card Re-Apply as selecting a credit card again from a list of st...

Notes: **This release will NOT require you to update your handheld** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. KVS: "Wheel...

The Payroll Report provides a detailed breakdown of employee hours, wages, tips, and sales for a specific pay period. It helps managers verify payroll accuracy, review employee performance, and prepare for payroll processing. This report will show you each ...

The Payroll Report with Overtime provides a detailed breakdown of employee hours, wages, tips, and sales for a specific pay period. It is almost identical to the standard Payroll Report, but includes additional columns to break out overtime hours and overtime ...

The Payroll Summary Report provides a consolidated overview of employee payroll for a specific pay period. It summarizes regular and overtime hours, pay, tips, and sales for each employee, along with a breakdown by job role. This report is especially useful fo...

The Payroll Summary Report with Tip Details provides a high-level payroll summary by employee, including hours, pay, sales, and a detailed breakdown of tips. It combines payroll, sales, and tip distribution into one report, giving managers a complete picture o...

Notes: This release consists of Online Ordering Improvements.  This release will NOT require you to update your handheld. If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.co...