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Release 2025.1.2 "Gazpacho"
Notes: This release consists of 5 New Features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require you to update your handheld** If you would ...
Release 2025.1.1 "Fajitas"
Notes: This release consists of 3 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require you to update your handheld to version 2025.1.1** If you would l...
Exclusive vs Inclusive Tax on reports
This document will show you how exclusive and inclusive taxes report on the Daily sales report and Server Reports. What is Exclusive Tax? Exclusive tax refers to a pricing method where the tax amount is not included in the price of a product or service d...
Release 2025.2.1 "Hasenpfeffer"
Notes: This release consists of 1 Improvement and various fixes. **This release WILL require a handheld update to version 2025.2.1** If you would like any additional information or help setting up any of these new features, please contact support at:Support...
Release 2025.2.2 "Inarizushi"
Notes: This release consists of 5 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2025.2.2** If you ...
How to add or subtract Rewards points on the terminal
This document will show you how to add or subtract points from a terminal 1. Set job role rights in Backoffice Backoffice --> Staff --> Job Roles Click the pencil next to the job role you'd like to edit Open the tree: POS --> Front of house --> Order (or...
Release 2025.3.1 "Jalapeno Potatoes"
Notes: This release consists of New features and Improvements being added to discounts! **This release will NOT require a handheld update** If you would like any additional information or help setting up any of these new features, please contact support at:...
Press and Hold
Press and Hold Buttons Several buttons that if the button is held, will give you a shortcut to other options Seats You can name each seat. NOTE this will only show up on the terminal or handheld not on the check or remote check Log This allow...
How to configure a Discount
There are many different setting on what can be configured in a discount, and this document will walk you thru how to set one up. Note: A couple of the features you will only see if you have Online Ordering configured To Navigate to Discounts POS --> Se...
Release 2025.3.2 "Kettle Corn"
Notes: This release consists of 10 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require a handheld update** If you would like any additional inform...
Release 2025.4.1 "Lasagna"
Notes: This release consists of 2 Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release will NOT require a handheld update** If you would like any additional informa...
Release 2025.4.2 "Monkey Bread"
Notes: This release contains a new payroll report. **This release WILL require a handheld update to version 2025.4.2** If you would like any additional information please contact support at:Support@ingageit.com or call (612) 861-5277 New Features 1. Payro...
Release 2025.5.1 "Nachos"
Notes: This release consists of 1 Report Improvement **This release will NOT require a handheld update** If you would like any additional information or help setting up any of these new features, please contact support at:Support@ingageit.com or call (612) ...
Release 2025.5.2 "Okra"
Notes: This release consists of 2 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2025.5.2** If you ...
Release 2025.6.1 "Poutine"
Notes: This release consists of 4 New features and Improvements. Use the page navigation section on the top left of this screen to jump between the features you'd like to read about. **This release WILL require a handheld update to version 2025.6.1** If you ...
Release 2025.6.2 "Quesadilla"
Notes: This release consists of 1 New feature and many fixes. **This release WILL require a handheld update to version 2025.6.2** If you would like any additional information or help setting up any of these new features, please contact support at:Support@in...
Example Deposit Payment in Backoffice and Reporting
This document will show you what it looks like in Backoffice and on Reports when a customer makes an Deposit Payment The customer is added to the order. (You can see the customers name as the Table Name.)Use the "Account Deposit" or "Deposit Payment" or "Ho...
Example Customer Account Payment in Backoffice and Reporting
This document will show you what it looks like when a customer has a balance on their account and they come in to make a payment towards their account Backoffice --> CRM --> CustomersFind the customer you are looking for You will notice here that Barry Bond...
Example Deposit Redemption in Backoffice and Reporting
This document will show you what is looks like when a customer redeems their deposit and applies it towards their bill on event day. Backoffice --> CRM --> CustomersFind the customer you are looking forYou will notice that Dawn Stewart has an account Bal...
Example of putting an order on their customer account in Backoffice and Reporting
This document will show you what it looks like when a customer puts their bill on their customer account to pay for at a later date. Backoffice --> CRM --> CustomersFind the customer you are looking forYou will notice that Abby has a credit limit of $1000T...