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New Features: Terminal: Press and hold menu items If you press and hold a menu item you will now receive this pop up which will allow you to do various things. Please keep in mind that some of the buttons available on this screen will be dependent on your...

The terminal launch screen is the “launching” point for all the other parts of the POS system. It is a central location where you see updates and notes on what is happening at the store today as well as navigate to other sections in the...

Notes: This release mainly focuses on improving existing functions New Feature: Terminal: Transfer buttons have been added to the Tools screen. You can still transfer things the way you used to, we just wanted to also have all of the transfer options in...

Reminder, starting Monday January 30th, your handheld devices will need to be on the current app store version (2023.1.3) in order to work. Notes: This release is all about Access levels! Improvements: There are two ways to give access to an employee A...

Hello All, The release this Monday will be very minor as we have been working very hard on our next release. The next release focuses on “under the hood” updates, so you will not notice any changes but the whole system has been updated to make things easier f...

Notes: Your Handhelds need to be on 2023.2.2 version in the app store Improvements: Terminal: Auto Save Previously, whenever you performed any action on an order, you had to Send it before the change would go into effect and before you left the order. We ...

Notes: Please remember to update your handhelds to the latest version in the app store: 2023.3.1 New Features: Terminal: Quantity consolidates items on the check. This feature will be very helpful for locations that have banquets and other big events. ...

Notes: This release consolidates the multiple “discount” buttons on the bottom toolbar, and combines item level and check level discounts into one button! IMPORTANT: When this release goes into effect on Monday morning, ALL of your discount will default to be...

Notes: Your handhelds will need to be updated to 2023.4.1 Bug Fixes: General: When building a modifier set, the “Overall Price Override” section on the details page will now supersede the “Price Override” that you attached to the modifier items. (Previously...

Notes: This release has 10 new features and improvements.  New Features: General: Incremental Cache update Previously whenever you made a change or added an item in Backoffice you needed to do a “Refresh Cache” on all the devices in order for the chang...

Notes: This release is mostly focused on bug fixes Improvements: Reports: We have added an employee phone list in the reporting section Bug Fixes: “As App” ticket were not printing to the expo printer. If you refunded a credit card, it woul...

Notes: There are 5 new feature in this release New Features: General: Sales Accountability payment options Gives you the ability to changes the owner (ultimately the accountability) of the sale/tip of the check to the person who took the payment. Here are...

Notes: This release contained only bug fixes Bug Fixes: Fixed speed issue with logging into the system. Fixed spinning wheel on prices. Prices should appear instantly now Labor, Tip out log, and and NCA tax was not showing up on the daily repo...

New Features: Backoffice: Job Role Departments You can now create a job role department to separate out different departments in your business. Go into Job Roles, and there is now a new tab called Departments. Here you can create as many different d...

This document will walk you thru the four ways to transfer an order to another server. The Orders View Screen (or Table View screen) Inside an order In the Tools Screen in order entry mode 1. Orders Screen (or Tables View Screen - same steps) Sele...

This document will show how to run a server report. As a server Log onto terminal and navigate to the launch screen. Select the tools button.   Select server report and receipt will print with the server report. ...

This document will show how to close a server. There are 3 things to do before you run a server close Make sure all tables are closed out Make sure all credit card tips are entered Run a server report to check to make sure everything looks good  Mak...

This document will walk you through performing the daily close procedure in Sail. Before you can do a daily close these things need to be finished: All tables are closed out All tips are entered All servers are closed out How to run the ...

This document will show you how to add or update items on the 86 list from the Terminal If you would like to see how to adjust it from a Handheld or Backoffice please click on the links From the Launch Screen Adding an Item Log into a terminal. On...

This document will show you how to edit Billboards in Backoffice Billboards allow you to have important notes for your staff to read before or during their shift.  They are good for specials, Rotating beers, Soup of the day, upcoming events, and so much more ...