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Underwriting Help Guide
Link to Downloadable .PDF: EVPay Onboarding Help Guide Payment Processing Set-Up Getting Sta...
Payment Funding Schedule
Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...
Accessing Your Statements in MX Merchant
Introduction This document will guide you in how to access your statements in MX Merchant (MXM)...
Bank Letter Requirements and ACH Banking IDs
Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...
PCI Compliance for EVPay™
Introduction Most EVPay compliance steps for PCI take just 10-15 min. What is PCI?Payment Car...
EVPay Understanding Payment Failure Notifications
Introduction A payment failure notification is issued by EVPay when an ACH payment has a "declin...
Adjusting Availability
Log in remotely to the Focus server through Splashtop From the menu bar in back office, navigate...
Viewing Reports in MX Merchant
Introduction This guide will show you how to navigate reports within MX Merchant. Navigating ...
Payment Funding Schedule
Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...
Understanding Credit Cards: From Authorization to Funding
Introduction A credit card batching schedule involves the systematic grouping of multiple transa...
How to Clear Cache and Cookies
Introduction - What is a "cache" and why should you clear it? Any sophisticated website you visi...
Two-Factor Authentication in MX Merchant
Introduction In order to enhance online security measures, all MX Merchant users are required to...
Issuing a Refund in MX Merchant
The process for issuing a refund in MX Merchant. #1 - Processing a Not Previously Existing Paym...
Running Payments in MX Merchant
The process for running a credit card payment within MX Merchant. Getting to Quick Pay Step 1 ...
Rekey FAQs
Access the rekey submission form here: https://www.jotform.com/242184575931159 What is a reke...
PCI for Sail Online Ordering
Most online ordering compliance steps for PCI take just 10-15 min. Introduction What is PCI?P...
PCI for Focus Online Ordering
Most online ordering PCI compliance steps take just 10-15 min. Introduction What is PCI?Payme...
PCI Compliance for Sail/EMV/Swipe
Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...
PCI Compliance for Focus
Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...
PCI Compliance for EVPay™
Introduction Most EVPay compliance steps for PCI take just 10-15 min. What is PCI?Payment Car...