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Rewards: Create New Rewards Merchant (store) in Carina

Ingage Rewards

Creating a new Merchant for Ingage Rewards in Carina Creating a new store in Carina is the firs...

Updated 3 days ago by Paul Dennis

Understanding Credit Cards: From Authorization to Funding

Payments

Introduction A credit card batching schedule involves the systematic grouping of multiple transa...

Updated 4 days ago by Maya Byers

Credit Card Offline Mode

Sail POS: Terminals Management Functions

Credit Card Offline Mode allows your POS terminals to continue accepting credit card payments in ...

Updated 5 days ago by Jay Harms

Release 2026.2.2 "Irish Coffee"

Sail POS: Release Notes 2026

Notes: This release consists of 5 Improvements. Use the page navigation section on the top left o...

Updated 1 week ago by Sean Fuhrmann

Release 2026.2.1 "Horse's Neck"

Sail POS: Release Notes 2026

Notes: This release consists of 2 Report Improvements.  **This release will NOT require a handhe...

Updated 2 weeks ago by Cheryl Fuhrmann

Release 2026.1.2 "Ginger Lemonade"

Sail POS: Release Notes 2026

Notes: This release consists of 2 Improvements. Use the page navigation section on the top left o...

Updated 2 weeks ago by Cheryl Fuhrmann

Release 2026.1.1 "Fedor Old Fashioned"

Sail POS: Release Notes 2026

Notes: This release consists of a few fixes This release WILL require the handhelds to update to...

Updated 2 weeks ago by Cheryl Fuhrmann

Sales vs Labor by Hour Report

Sail POS: Backoffice Report Samples

The Sales vs Labor by Hour Report compares hourly sales performance against labor costs, helping ...

Updated 2 weeks ago by Cheryl Fuhrmann

Welcome to Ingage Scheduling!

Ingage Scheduling For Staff

What to expect from your new scheduling system This system makes it easier for you to see your s...

Updated 2 weeks ago by Michael Berg

How to Read the Schedule View

Ingage Scheduling For Staff

Schedule View gives employees a clear, week-by-week look at the full team schedule. This view is ...

Updated 3 weeks ago by Cheryl Fuhrmann

Rekey FAQs

Access the rekey submission form here: Rekey Authorization What is a rekey? In layman's term...

Updated 3 weeks ago by Ben

Discount Fee Method: Daily vs. Monthly

Introduction You have two options to choose from in deciding when you want the payment processer...

Updated 4 weeks ago by Maya Byers

PCI Compliance for Sail/EMV/Swipe

Payments PCI Compliance

Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...

Updated 1 month ago by Maya Byers

Handheld Portal - TransIT

Payments

Step 1 - Login Website - https://merchantcenter.transit-pass.com/jsp/vt/logout.action  Passwo...

Updated 1 month ago by Maya Byers

Surcharging in the MX Virtual Terminal

Payments Surcharge

Introduction This is guide will explain how to use the MX Virtual Terminal with surcharging.  I...

Updated 1 month ago by Maya Byers

Surcharging FAQs

Payments Surcharge

What is the credit card surcharge and how does it benefit me? For all credit card transactions (...

Updated 1 month ago by Maya Byers

Surcharge POS 3x4 Pro-Print

Payments Surcharge

Downloadable Print for Surcharge Notice: Surcharge POS 3x4 Pro-Print.pdf

Updated 1 month ago by Maya Byers

Release 2025.10.1 "Yellowtail"

Sail POS: Release Notes 2025

Notes: This release consists of a few fixes **This release will NOT require a handheld update** ...

Updated 1 month ago by Cheryl Fuhrmann

Release 2025.12.3 "Enchanted Eve"

Sail POS: Release Notes 2025

This release includes a few behind-the-scenes updates, but we thought it would be a great opportu...

Updated 2 months ago by Cheryl Fuhrmann

Release 2025.12.2 "Danzka Caipiroska"

Sail POS: Release Notes 2025

Notes: This release consists of performances Improvements and fixes.  **This release WILL requir...

Updated 2 months ago by Cheryl Fuhrmann