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How to Configure a Kitchen Video in Backoffice

Sail POS: Backoffice POS

This document will walk you thru setting up a kitchen video system To Find Kitchen Video confi...

Updated 1 day ago by Cheryl Fuhrmann

Scheduled Orders

Sail POS: Terminals Order Entry

Sail has the ability to take an order and have it send to the kitchen later that day or on a fu...

Updated 2 days ago by Cheryl Fuhrmann

How to Submit a Tip Out

Sail POS: Terminals Management Functions

This document will walk you thru the two ways to submit a tip out to another employee. The Submi...

Updated 2 days ago by Cheryl Fuhrmann

How to manually add and subtract rewards points

Sail POS: Terminals Rewards

Click the Rewards button   Click the Lookup button   Enter member card or mobile number ...

Updated 2 days ago by Tim Theobald

How to look up a member and apply points

Sail POS: Terminals Rewards

Start an order and enter in items Click the Rewards button   Click the Lookup button   ...

Updated 2 days ago by Tim Theobald

How to register a reward member

Sail POS: Terminals Rewards

Click the Rewards button    Click the Lookup button   Enter in card number or mobile phon...

Updated 2 days ago by Tim Theobald

How to apply rewards discount to order

Sail POS: Terminals Rewards

Click the Rewards button   Click the Lookup button   Click on the member who has the rewa...

Updated 2 days ago by Tim Theobald

Press and Hold

Sail POS: Terminals Order Entry

Press and Hold Buttons Several buttons that if the button is held, will give you a shortcut to ...

Updated 2 days ago by Tim Theobald

How to add or subtract Rewards points on the terminal

Sail POS: Terminals Rewards

This document will show you how to add or subtract points from a terminal 1. Set job role rights...

Updated 2 days ago by Cheryl Fuhrmann

How to Issue & Redeem a Gift Card

Sail POS: Terminals Order Entry

This document will show you how to Issue a gift card and how to use the gift card for payment ...

Updated 2 days ago by Billy

How to Add a Rewards Member and Redeem a Reward

Sail POS: Terminals Rewards

This Document will show you how to add a loyalty member and how to redeem rewards for a member ...

Updated 2 days ago by Billy

How to edit price and name of an item from a terminal

Sail POS: Terminals Order Entry

How to Edit an Item from the terminal Note that you can only edit items if your job role has a...

Updated 2 days ago by Cheryl Fuhrmann

How to Modify an Item

Sail POS: Terminals Order Entry

Modify an Item To get to the modifier screen, select the “Modify” button on the very left of...

Updated 2 days ago by Cheryl Fuhrmann

How to duplicate an item(s)

Sail POS: Terminals Order Entry

This document will show you how to duplicate one or multiple items How to duplicate 1 item ...

Updated 2 days ago by Cheryl Fuhrmann

How to Move items to a new seat

Sail POS: Terminals Order Entry

This this document will show you how to move an item to a another seat.  How to move an item t...

Updated 2 days ago by Cheryl Fuhrmann

How to add notes to an item

Sail POS: Terminals Order Entry

This will Show you how to add notes to an item or modifier item Add notes to an item The notes ...

Updated 2 days ago by Cheryl Fuhrmann

How to add discounts to an item or check

Sail POS: Terminals Order Entry

This document will show you how to add a discount to an item or the check on a terminalIf you wan...

Updated 2 days ago by Cheryl Fuhrmann

How to Hold, Fire, or Re-Fire an item

Sail POS: Terminals Order Entry

This will show you how to Hold, Fire, or Re-fire an item How to hold an item Hold until you f...

Updated 2 days ago by Cheryl Fuhrmann

How to Void or Comp an item

Sail POS: Terminals Order Entry

This will detail the process of Voiding or Comping an item after it has been added to a order. ...

Updated 2 days ago by Cheryl Fuhrmann

How to Split & Un-split an item on the terminal

Sail POS: Terminals Order Entry

This document will show you how to Split and then Un-split an item on the terminal   How to Spl...

Updated 2 days ago by Cheryl Fuhrmann