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New Focus support - contact info
Email address: fcesupport@shift4.com Support phone number: 1-888-276-2108
Release 2026.6.3 "Roy Rogers"
Notes: This release consists of 2 Online Ordering Improvements. Use the page navigation section o...
Payment Funding Schedule
Introduction Two common payment options, credit/debit cards and ACH (Automated Clearing House) t...
SMS Text Messaging Policy
SMS/Text Messaging Terms Program. INGAGE offers text messaging in connection with its phone-base...
Privacy Policy
INGAGE LLC Privacy Policy This Privacy Policy explains our practices, defines our users’ (“you” ...
Release 2026.6.2 "Quentao"
Notes: This release consists of 6 New features and Improvements. Use the page navigation section ...
Release 2026.6.1 "Pink Paloma"
Notes: This release consists of 5 New features and Improvements. Use the page navigation section ...
Release 2026.5.2 "Old Fashioned"
Notes: This release consists of 6 New features and Improvements. Use the page navigation section ...
Release 2026.5.1 "Nojito"
Notes: This release consists of 7 New features and Improvements. Use the page navigation section ...
Release 2026.4.2 "Martini"
Notes: This release consists of 6 New features and Improvements. Use the page navigation section ...
Release 2026.4.1 "Long Beach"
Notes: This release consists of 6 Improvements. Use the page navigation section on the top left o...
Release 2026.3.2 "Kombucha Cooler"
Notes: This release consists of 1 Improvements. **This release will NOT require a handheld upda...
Release 2026.3.1 "Jungle Bird"
Notes: This release consists of 4 Improvements. Use the page navigation section on the top left o...
Release 2026.2.2 "Irish Coffee"
Notes: This release consists of 5 Improvements. Use the page navigation section on the top left o...
Release 2026.2.1 "Horse's Neck"
Notes: This release consists of 2 Report Improvements. **This release will NOT require a handhe...
Release 2026.1.2 "Ginger Lemonade"
Notes: This release consists of 2 Improvements. Use the page navigation section on the top left o...
Release 2026.1.1 "Fedor Old Fashioned"
Notes: This release consists of a few fixes This release WILL require the handhelds to update to...
PCI for Sail Online Ordering
Most online ordering compliance steps for PCI take just 10-15 min. Introduction What is PCI?P...
PCI for Focus Online Ordering
Most online ordering PCI compliance steps take just 10-15 min. Introduction What is PCI?Payme...
PCI Compliance for Sail/EMV/Swipe
Introduction What is PCI?Payment Card Industry Data Security Standards (PCI DSS) compliance is m...