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Release 2025.8.2 "Vindaloo"

Sail POS: Release Notes 2025

Notes: This release consists of 1 Improvements and many fixes as part of our ongoing effort to ma...

Updated 40 minutes ago by Cheryl Fuhrmann

KVS Ticket Automation

Sail POS: Backoffice POS

What is Ticket Automation? Ticket automation on a kitchen video system (KVS) for restaurants ref...

Updated 2 days ago by Cheryl Fuhrmann

Chargeback FAQs

Payments

What is a chargeback? Is a dispute the same thing? When we describe chargebacks, we often utiliz...

Updated 2 days ago by Maya Byers

How to Configure a Kitchen Video in Backoffice

Sail POS: Backoffice POS

This document will walk you thru setting up a kitchen video system To Find Kitchen Video confi...

Updated 2 days ago by Cheryl Fuhrmann

Pass the Puck

Sail POS: Backoffice POS

This document will show you how to configure a Pass the Puck station collection, and what it look...

Updated 4 days ago by Cheryl Fuhrmann

Release 2024.12.1 "Cheeseburger"

Sail POS: Release Notes 2024

Notes: This release consists of 4 New features and Improvements. Use the page navigation section ...

Updated 4 days ago by Cheryl Fuhrmann

How to Switch a Terminal to the Backup Processor

Sail POS: Terminals

In the unlikely event that the primary credit card processor goes down, we can switch you to a ba...

Updated 4 days ago by Cheryl Fuhrmann

Payroll Report

Focus POS User Guide Reports

This article provides instruction on how to produce a payroll report in Focus POS. For informa...

Updated 4 days ago by Regan

Release 2025.8.1 "Ube"

Sail POS: Release Notes 2025

Notes: This release consists of some fixes **This release WILL require a handheld update to vers...

Updated 4 days ago by Cheryl Fuhrmann

Release 2025.7.2 "Tiramisu"

Sail POS: Release Notes 2025

Notes: This release consists of 2 Improvements. Use the page navigation section on the top left o...

Updated 4 days ago by Cheryl Fuhrmann

Release 2025.7.1 "Shrimp Etouffee"

Sail POS: Release Notes 2025

Notes: This release consists of 2 New features and Improvements. Use the page navigation section ...

Updated 4 days ago by Cheryl Fuhrmann

Release 2025.6.3 "Ribs"

Sail POS: Release Notes 2025

Notes: This release consists of 4 New Features and Improvements and many fixes. Use the page navi...

Updated 4 days ago by Cheryl Fuhrmann

Release 2025.6.2 "Quesadilla"

Sail POS: Release Notes 2025

Notes: This release consists of 1 New feature and many fixes.  **This release WILL require a han...

Updated 4 days ago by Sean Fuhrmann

Release 2025.6.1 "Poutine"

Sail POS: Release Notes 2025

Notes: This release consists of 4 New features and Improvements. Use the page navigation section ...

Updated 4 days ago by Cheryl Fuhrmann

Release 2025.5.2 "Okra"

Sail POS: Release Notes 2025

Notes: This release consists of 2 New features and Improvements. Use the page navigation section ...

Updated 4 days ago by Billy

Release 2025.5.1 "Nachos"

Sail POS: Release Notes 2025

Notes: This release consists of 1 Report Improvement  **This release will NOT require a handheld...

Updated 4 days ago by Billy

Release 2025.4.2 "Monkey Bread"

Sail POS: Release Notes 2025

Notes: This release contains a new payroll report.  **This release WILL require a handheld updat...

Updated 4 days ago by Sean Fuhrmann

Release 2025.4.1 "Lasagna"

Sail POS: Release Notes 2025

Notes: This release consists of 2 Improvements. Use the page navigation section on the top left o...

Updated 4 days ago by Cheryl Fuhrmann

Release 2025.3.2 "Kettle Corn"

Sail POS: Release Notes 2025

Notes: This release consists of 10 Improvements. Use the page navigation section on the top left ...

Updated 4 days ago by Cheryl Fuhrmann

Release 2025.3.1 "Jalapeno Potatoes"

Sail POS: Release Notes 2025

Notes: This release consists of New features and Improvements being added to discounts!  **This ...

Updated 4 days ago by Cheryl Fuhrmann