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How to see your sales (Server Close Report)

Sail POS: Handhelds

Log in Click on the Report Icon (bottom right)      

Updated 1 week ago by Tim Theobald

How to move an item to different seat and hold, delete & duplicate items

Sail POS: Handhelds

Move an item to a different seat Click Edit    In the item you want to move – Click & Hold t...

Updated 1 week ago by Tim Theobald

How to modify, duplicate or add note it a menu item

Sail POS: Handhelds

Slide right on the menu item you want to modify, duplicate, or add a note     Modify Item C...

Updated 1 week ago by Tim Theobald

How to Delete or Void a Menu Item

Sail POS: Handhelds

If an item has not been sent it will be green and can be deleted   Delete Slide to the left an...

Updated 1 week ago by Tim Theobald

How to assign a receipt check printer

Sail POS: Handhelds

A handheld device can be assigned to a guest check printer to print off customer receipts.   E...

Updated 1 week ago by Tim Theobald

How to add a item through search

Sail POS: Handhelds

Click Add button     In the search box type in the menu item Click the + button next to t...

Updated 1 week ago by Tim Theobald

How to check a gift card balance on a handheld

Sail POS: Handhelds

This document will show how to check the balance of a gift card on a handheld. If you'd like to ...

Updated 1 week ago by Cheryl Fuhrmann

How to refresh cache on a handheld

Sail POS: Handhelds

This document will show how to refresh cache on your handheld. If you'd like to see how to do a ...

Updated 1 week ago by Cheryl Fuhrmann

How to enter tips on a Handheld

Sail POS: Handhelds

This document will detail how to enter tips on a Handheld To see how to enter tips on a terminal...

Updated 1 week ago by Cheryl Fuhrmann

How to close a table/order from a handheld

Sail POS: Handhelds

This document will detail how to close a table/order from a handheld. To see how to close a tabl...

Updated 1 week ago by Cheryl Fuhrmann

How to modify a table on a handheld

Sail POS: Handhelds

This will walk you through how to modify a table on a handheld after it has been created. If you...

Updated 1 week ago by Cheryl Fuhrmann

How to adjust the 86 list from a Handheld

Sail POS: Handhelds

This will show you how to add or update items on the 86 list from a Handheld If you would like t...

Updated 1 week ago by Cheryl Fuhrmann

Press and Hold

Sail POS: Terminals Order Entry

Press and Hold Buttons Several buttons that if the button is held, will give you a shortcut to ...

Updated 1 week ago by Tim Theobald

How to add or subtract Rewards points on the terminal

Sail POS: Terminals Order Entry

This document will show you how to add or subtract points from a terminal 1. Set job role rights...

Updated 1 week ago by Cheryl Fuhrmann

How to Issue & Redeem a Gift Card

Sail POS: Terminals Order Entry

This document will show you how to Issue a gift card and how to use the gift card for payment ...

Updated 1 week ago by Billy

How to Add a Rewards Member and Redeem a Reward

Sail POS: Terminals Order Entry

This Document will show you how to add a loyalty member and how to redeem rewards for a member ...

Updated 1 week ago by Billy

How to edit price and name of an item from a terminal

Sail POS: Terminals Order Entry

How to Edit an Item: As soon as you click on “Edit item” you will see this screen. ...

Updated 1 week ago by Cheryl Fuhrmann

How to Modify an Item

Sail POS: Terminals Order Entry

Modify an Item To get to the modifier screen, select the “Modify” button on the very left of...

Updated 1 week ago by Cheryl Fuhrmann

How to duplicate an item(s)

Sail POS: Terminals Order Entry

Duplicate:To duplicate an item first select it then select the Duplicate button.

Updated 1 week ago by Cheryl Fuhrmann

How to Move items to a new seat

Sail POS: Terminals Order Entry

This will detail the process of editing and moving orders after they have been added to a guest. ...

Updated 1 week ago by Cheryl Fuhrmann