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How to create and use a Price Level
This document will walk you through creating a price level, attaching items to it, and changing m...
Bank Letter Requirements and ACH Banking IDs
Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...
Release 2026.10.2 "Zinfandel Spritz"
Notes: This release consists of 6 Improvements. Use the page navigation section on the top left o...
How to start a table
This will walk through the process of starting a table on a handheld. Please click the link to ...
PLU: Activate/Inactivate an Item
This will walk through how to inactivate an item or mod item you no longer sell, and how to activ...
Setting Up Modifiers
Modifiers are applied modifications to an Item entry. Modifiers are very customizable in Sail POS...
How to create a modifier set
This will walk you through creating a modifier set. Open Backoffice. Click POS at the top of ...
How to rearrange Items within a category
This will show you how to rearrange items within a category which will change the order they appe...
How to set up a kitchen printer collection
This document will walk you through setting up a kitchen printer collection: a group of prep prin...
How to create Job Role Departments
This document will walk you through creating and managing Job Role Departments in Backoffice. A d...
How to create a pay-out/pay-in button
This will walk you through setting up the Pay-Out and Pay-In buttons. A pay-out is cash taken out...
How to set up auto close
This document will detail how to set up auto close. Navigate to Backoffice --> POS --> Settin...
How to create and/or edit a job role
This document will outline how to create and or edit a job role in Backoffice. Navigate to the Jo...
How to add a new employee
This article will walk you through adding a new employee. Log into Backoffice. Click Staff at...
How to edit an employee's Hourly Pay Rate
This document will show you how to change an individual's hourly pay rate How to edit pay rate ...
How to Deactivate or Reactivate an employee
This Document is about how to deactivate and re-activate an employee that was once moved to inact...
How to edit time cards in Backoffice
This document will walk you through how to fix an employee's time card in Backoffice. You can cha...
How to set up auto clock out
This document will detail how to set up the Auto clock out feature. Auto Clock out by time Firs...
Order Entry Screen
This will detail the page for putting in guests orders. There are a few ways to get to this page...
Functions Screen
This will detail the Functions screen. Many of these options are only av...