Recently Updated Pages
How to set Closed Schedule on Online Ordering
You can schedule closures for online ordering in advance using a calendar. This allows you to set...
Handheld Usage Report
The Handheld Usage provides a detailed breakdown of Where to find the report Backoffice -->...
Surcharging FAQs
What is the credit card surcharge and how does it benefit me? For all credit card transactions (...
Release 2026.5.1 "Nojito"
Notes: This release consists of 7 New features and Improvements. Use the page navigation section ...
Release 2026.4.2 "Martini"
Notes: This release consists of 6 New features and Improvements. Use the page navigation section ...
Release 2026.4.1 "Long Beach"
Notes: This release consists of 6 Improvements. Use the page navigation section on the top left o...
Release 2026.3.2 "Kombucha Cooler"
Notes: This release consists of 1 Improvements. **This release will NOT require a handheld upda...
Release 2026.3.1 "Jungle Bird"
Notes: This release consists of 4 Improvements. Use the page navigation section on the top left o...
Release 2026.2.2 "Irish Coffee"
Notes: This release consists of 5 Improvements. Use the page navigation section on the top left o...
Release 2026.2.1 "Horse's Neck"
Notes: This release consists of 2 Report Improvements. **This release will NOT require a handhe...
Release 2026.1.2 "Ginger Lemonade"
Notes: This release consists of 2 Improvements. Use the page navigation section on the top left o...
Release 2026.1.1 "Fedor Old Fashioned"
Notes: This release consists of a few fixes This release WILL require the handhelds to update to...
KitchenHub Integration
KitchenHub Integration Setup This document walks through the steps required to configure the Kit...
Privacy Policy
INGAGE LLC Privacy Policy This Privacy Policy explains our practices, defines our users’ (“you” ...
Terms of Service (TOS)
INGAGE LLC Terms of Service (TOS) This section of the document is to provide you information abo...
Bank Letter Requirements and ACH Banking IDs
Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...
ACH Payments Funding Schedule
The following is the ACH Funding Schedule for Merchants that accept ACH payments with INGAGE. Ba...
Focus to Sail Employee Export/Import
This document covers the steps to export a current employee list from Focus POS and prepare it fo...
How to create a context filter
This document will show you how to create a context filter. How to Build a context filter B...
How to create a Shortcut
This document will show you how to create a Shortcut A shortcut is a set of actions that can o...