Recently Updated Pages
Release 2025.8.2 "Vindaloo"
Notes: This release consists of 1 Improvements and many fixes as part of our ongoing effort to ma...
KVS Ticket Automation
What is Ticket Automation? Ticket automation on a kitchen video system (KVS) for restaurants ref...
Chargeback FAQs
What is a chargeback? Is a dispute the same thing? When we describe chargebacks, we often utiliz...
How to Configure a Kitchen Video in Backoffice
This document will walk you thru setting up a kitchen video system To Find Kitchen Video confi...
Pass the Puck
This document will show you how to configure a Pass the Puck station collection, and what it look...
Release 2024.12.1 "Cheeseburger"
Notes: This release consists of 4 New features and Improvements. Use the page navigation section ...
How to Switch a Terminal to the Backup Processor
In the unlikely event that the primary credit card processor goes down, we can switch you to a ba...
Payroll Report
This article provides instruction on how to produce a payroll report in Focus POS. For informa...
Release 2025.8.1 "Ube"
Notes: This release consists of some fixes **This release WILL require a handheld update to vers...
Release 2025.7.2 "Tiramisu"
Notes: This release consists of 2 Improvements. Use the page navigation section on the top left o...
Release 2025.7.1 "Shrimp Etouffee"
Notes: This release consists of 2 New features and Improvements. Use the page navigation section ...
Release 2025.6.3 "Ribs"
Notes: This release consists of 4 New Features and Improvements and many fixes. Use the page navi...
Release 2025.6.2 "Quesadilla"
Notes: This release consists of 1 New feature and many fixes. **This release WILL require a han...
Release 2025.6.1 "Poutine"
Notes: This release consists of 4 New features and Improvements. Use the page navigation section ...
Release 2025.5.2 "Okra"
Notes: This release consists of 2 New features and Improvements. Use the page navigation section ...
Release 2025.5.1 "Nachos"
Notes: This release consists of 1 Report Improvement **This release will NOT require a handheld...
Release 2025.4.2 "Monkey Bread"
Notes: This release contains a new payroll report. **This release WILL require a handheld updat...
Release 2025.4.1 "Lasagna"
Notes: This release consists of 2 Improvements. Use the page navigation section on the top left o...
Release 2025.3.2 "Kettle Corn"
Notes: This release consists of 10 Improvements. Use the page navigation section on the top left ...
Release 2025.3.1 "Jalapeno Potatoes"
Notes: This release consists of New features and Improvements being added to discounts! **This ...