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How to create and use a Price Level

Sail POS: Backoffice POS: Settings

This document will walk you through creating a price level, attaching items to it, and changing m...

Updated 3 days ago by AI Documentation

Bank Letter Requirements and ACH Banking IDs

Payments

Valid Bank Letter Various scenarios, such as ACH re-authorization and bank information changes, ...

Updated 3 days ago by Maya Byers

Release 2026.10.2 "Zinfandel Spritz"

Sail POS: Release Notes 2026

Notes: This release consists of 6 Improvements. Use the page navigation section on the top left o...

Updated 4 days ago by AI Documentation

How to start a table

Sail POS: Handhelds

This will walk through the process of starting a table on a handheld.  Please click the link to ...

Updated 5 days ago by AI Documentation

PLU: Activate/Inactivate an Item

Sail POS: Backoffice POS: Items & Modifiers

This will walk through how to inactivate an item or mod item you no longer sell, and how to activ...

Updated 5 days ago by AI Documentation

Setting Up Modifiers

Sail POS: Backoffice POS: Items & Modifiers

Modifiers are applied modifications to an Item entry. Modifiers are very customizable in Sail POS...

Updated 5 days ago by AI Documentation

How to create a modifier set

Sail POS: Backoffice POS: Items & Modifiers

This will walk you through creating a modifier set. Open Backoffice. Click POS at the top of ...

Updated 5 days ago by AI Documentation

How to rearrange Items within a category

Sail POS: Backoffice POS: Items & Modifiers

This will show you how to rearrange items within a category which will change the order they appe...

Updated 5 days ago by Cheryl Fuhrmann

How to set up a kitchen printer collection

Sail POS: Backoffice POS: System Setup

This document will walk you through setting up a kitchen printer collection: a group of prep prin...

Updated 5 days ago by AI Documentation

How to create Job Role Departments

Sail POS: Backoffice Staff

This document will walk you through creating and managing Job Role Departments in Backoffice. A d...

Updated 5 days ago by AI Documentation

How to create a pay-out/pay-in button

Sail POS: Backoffice POS: Items & Modifiers

This will walk you through setting up the Pay-Out and Pay-In buttons. A pay-out is cash taken out...

Updated 5 days ago by AI Documentation

How to set up auto close

Sail POS: Backoffice POS: Settings

This document will detail how to set up auto close.   Navigate to Backoffice --> POS --> Settin...

Updated 5 days ago by AI Documentation

How to create and/or edit a job role

Sail POS: Backoffice Staff

This document will outline how to create and or edit a job role in Backoffice. Navigate to the Jo...

Updated 5 days ago by AI Documentation

How to add a new employee

Sail POS: Backoffice Staff

This article will walk you through adding a new employee. Log into Backoffice. Click Staff at...

Updated 5 days ago by AI Documentation

How to edit an employee's Hourly Pay Rate

Sail POS: Backoffice Staff

This document will show you how to change an individual's hourly pay rate How to edit pay rate ...

Updated 5 days ago by AI Documentation

How to Deactivate or Reactivate an employee

Sail POS: Backoffice Staff

This Document is about how to deactivate and re-activate an employee that was once moved to inact...

Updated 5 days ago by AI Documentation

How to edit time cards in Backoffice

Sail POS: Backoffice Staff

This document will walk you through how to fix an employee's time card in Backoffice. You can cha...

Updated 5 days ago by AI Documentation

How to set up auto clock out

Sail POS: Backoffice Staff

This document will detail how to set up the Auto clock out feature. Auto Clock out by time Firs...

Updated 5 days ago by AI Documentation

Order Entry Screen

Sail POS: Terminals Getting started

This will detail the page for putting in guests orders. There are a few ways to get to this page...

Updated 1 week ago by AI Documentation

Functions Screen

Sail POS: Terminals Getting started

This will detail the Functions screen. Many of these options are only av...

Updated 1 week ago by AI Documentation