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How to use the Split Item actions on the terminal

This document will show you how to use the Split Item buttons on the order screen to split an item between guests, take splits away and put the item back together.

There are four split buttons: Auto-Split, Manual Split, Remove Splits and Unsplit Item. They are actions: each one does a single step. A manager can put an action straight on your order screen as a button of its own, or use it in a shortcut (a button made of one or more actions, so one tap does several steps at once). Where the buttons are depends on how your order screen is set up.

The order screen with a group of split buttons: Auto-Split, Manual Split, Remove Splits and Unsplit Item

How to split an item between every guest (Auto-Split)
  1. Log into the table. The order needs at least 2 guests
  2. Select the item you wish to split. If nothing is selected, the last item rung in is split
  3. Select the "Auto-Split" button
    Chips & Queso selected on the order and the Auto-Split button marked
  4. The item is now split evenly between every guest who hasn't paid
    Chips & Queso split three ways, (1/3) on guests 1, 2 and 3

How to split an item into a number of splits (Manual Split)
  1. Log into the table
  2. Select the item you wish to split, or one of its splits
  3. Select the "Manual Split" button
    A split of Chips & Queso selected on guest 1 and the Manual Split button marked
  4. If the button asks "Split into how many?", type the number of splits (2 to 20) and select "Enter". A button can also be set up to always make the same number of splits, and then it doesn't ask
    The Split into how many? keypad with 4 typed and the Enter button marked
  5. The item is split into equal splits that all stay on the same guest
    Four (1/4) splits of Chips & Queso, all on guest 1
  6. To hand a split to another guest, select the split and then select the guest along the top
    Three (1/4) splits on guest 1 and one on guest 2

How to remove some of the splits (Remove Splits)
  1. Log into the table
  2. Select the splits you wish to remove
  3. Select the "Remove Splits" button
    Two of guest 1's (1/4) splits selected and the Remove Splits button marked
  4. The selected splits are gone, and the item's price is shared evenly by the splits that are left
    Chips & Queso now split (1/2) between guests 1 and 2

At least one split has to stay. To put the whole item back on one guest, use Unsplit Item.

How to put a split item back together (Unsplit Item)
  1. Log into the table
  2. Select one split of the item. If nothing is selected, the last item rung in is used
  3. Select the "Unsplit Item" button
    One of guest 2's splits of Chips & Queso selected and the Unsplit Item button marked
  4. The whole item is back on one guest: the guest of the split you selected, or the item's first guest if no split was selected
    Chips & Queso back whole on guest 2

Good to know